Senior Cloud Contact Center Engineer IVR
Hace 20 horas
León, Guanajuato, México
AgileEngine, LLC.
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AgileEngine, LLC. is seeking a Senior Contact Center Engineer to configure, support, and improve a cloud telephony platform and its CRM integrations in a healthcare environment.
You will be responsible for call routing, IVR flows, and CRM integrations, collaborating with engineers and business stakeholders to deliver reliable solutions. The role requires hands-on experience with cloud contact-center platforms and strong English communication.