Senior Cloud Contact Center Engineer IVR

Hace 20 horas

León, Guanajuato, México AgileEngine, LLC. Jornada completa
AgileEngine, LLC. is seeking a Senior Contact Center Engineer to configure, support, and improve a cloud telephony platform and its CRM integrations in a healthcare environment. You will be responsible for call routing, IVR flows, and CRM integrations, collaborating with engineers and business stakeholders to deliver reliable solutions. The role requires hands-on experience with cloud contact-center platforms and strong English communication.