People & Talent Partner
hace 5 días
About us
nuDesk is redefining how people and AI work together to drive business growth. We build smarter, faster, and more human-centered operations for our clients across the financial and technology sectors. Our team connects innovation with purpose — and we’re growing our presence in Mexico City to power the next generation of nearshore talent excellence.
About the Role
We’re looking for a People & Talent Partner to be the heart of our Mexico City operations. This is a hands-on, high-impact hybrid role that combines Recruiting Leadership, People Partnership, and HR Coordination. You’ll be the local face of our culture — driving hiring excellence, supporting our people, and building bridges between CDMX and HQ.
What You’ll Do
Talent Acquisition (75%)
- Own end-to-end recruiting for nuDesk and select client roles — from intake to offer.
- Partner directly with hiring managers and client leads to define scorecards and KPIs.
- Proactively source top talent using modern tools and personalized outreach.
- Track and report recruiting analytics (time-to-slate, acceptance rate, retention).
- Champion our employer brand in the CDMX market and shape nearshore hiring strategy.
Employee Experience & People Partnership (15%)
- Serve as the first-line People Partner for CDMX employees — building trust and engagement.
- Lead onboarding and engagement initiatives to ensure a strong connection from day one.
- Mediate and coach managers through employee relations matters.
- Organize meetups, rituals, and activities that create belonging in a hybrid environment.
HR Coordination & Administration (10%)
- Coordinate with HQ (Mazatlán) on compliance, payroll, and HR operations.
- Support IMSS, SGMM, benefits, and documentation processes.
- Help scale HR systems and policies as nuDesk grows.
Who You Are
- At least 5 years of progressive experience in Recruiting and People Operations.
- Proven success hiring professional roles (fintech, operations, or customer success preferred).
- Bilingual (English–Spanish); confident communicating with clients and HQ.
- Familiar with HR tools, ATS systems, and ideally AI-driven sourcing solutions.
- Strong project management, communication, and relationship-building skills.
- Highly proactive, organized, empathetic, and adaptable — you make things happen.
What You’ll Love About Working Here
- Join a fast-growing AI and people operations company with global clients.
- Be part of the team building nuDesk’s CDMX hub from the ground up.
- Work closely with senior leadership and influence company culture directly.
- Competitive compensation, IMSS + SGMM benefits, and a performance bonus structure.
Work Mode: 100% On-site (Mexico City coworking space TBD).
Ready to build the future of People & Talent in Mexico?
Apply now and tell us why you’re excited about joining nuDesk
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