Microsoft 365 Retail

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, High Tech, Semiconductor, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 totaled $13.8 billion.

Roles and Responsibilities:

- Evaluate and understand business processes and prepare detailed business requirements and process maps
- Analyse client requirements and objectives to determine how software can best meet clients’ requirement and objectives
- Convert Customer requirements to functional specifications and functional design documents
- Configure, test, and demonstrate all aspects and processes within D365 Retail.
- Configure, test, and demonstrate non-stocked aspects and processes of D365 SCM.
- Participate in handling System Acceptance Testing, System Integration Testing, End User Training, UAT, Cutover and Go Live
- Participate in the definition and configuration of data migration for the respective modules and understanding the underlying entities that make up the Finance and non-stocked SCM modules.
- Participate in the development of functional design documentation and technical specifications, unit and system test scripts, and deployment plans, perform SIT testing
- Conduct functional testing of modifications and sub-processes during iterations
- Design and develop D365 FSCM solutions for clients making best use of Standard functionality in each respective module
- Work closely with clients and other team members to define, design, and align the business application to the business requirements
- Manage and deliver small projects independently and can work productively un-monitored
- Lead other consultants in delivering according to client expectations; take ownership of successful completion of deliverables and projects
- Facilitate functional sessions and weekly status meetings with clients, including the ability to drive a client to decisions
- Own project deliverables (status reports, documentation, test plans; take personal ownership of the success of deliverables and projects
- Provide weekly status reporting to Solution Architect, Technical Architect, and Project Management

Skills and Experience:

- Solid ERP and preferably D365FSCM functional experience
- Experience working on store point of sales (POS), retail price and promotions, ecommerce and order management. Along with experience designing retail integrations.
- Experience on at least 3-4 end to end implementation projects and awareness typical implementation methodologies for Dynamics projects
- Excellent communication skills, along with good analysis and documentation skills
- A positive and can-do approach
- Experience working in a collaborative environment
- Exhibit ‘HCLTech’ Guiding Principles
- Advanced use of Microsoft Project, Excel, Word, and Visio
- Ability to work remotely and on customer site; regular travel expected
- Appropriate Microsoft Dynamics 365 certifications
- Experience using DevOps for tracking deliverables, risks, and issues
- Have led a team to deliver a project module solution and deliverable

Qualifications:

- MBA /M. Com/ B. Com / B.Tech / B.E or any other equivalent graduation from a reputed university.
- Should have good hands-on experience on Dynamics AX 2012, Dynamics 365 FSCM and relevant finance domain expertise along with SCM would be preferable.

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