Tech Support Consultant

hace 4 semanas

Guadalajara, México Deloitte A tiempo completo

INFOR –Consultant – Americas Delivery Mexico (ADMX) Are you an experienced, passionate pioneer in technology? An Infor Consultant who wants to work in a collaborative environment? As an experienced Infor Consultant, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. Americas Delivery Mexico (ADMX) leverages scale and talent to provide high quality, cost-effective service to our clients. ADMX is a member of the Global Delivery Network which has presence across the world with Delivery centers in the United States, Romania, India, Spain, China, and the Philippines. We provide consulting services to help our clients achieve a higher level of service in operational efficiency and business value. As a Consultant at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. Assist in the configuration, maintenance, and support of Infor WFM modules, including Time & Attendance, Accruals, and Scheduling. Perform routine troubleshooting for configuration and data issues, collaborating with senior consultants to resolve more complex problems. Support the implementation and integration of Infor WFM solutions with existing HR and payroll systems. Help generate SQL-based and standard reports, ensuring data accuracy and compliance with business requirements. 3-5+ years of consulting and/or industry experience ~ Completion of coursework ( Egresado ) in any pertinent field or industry ~ Advanced English level ~2+ years of experience in application support or functional/technical consulting for Infor WFM or other Time & Attendance management systems. ~ Working knowledge of Infor WFM configuration, device management, and basic SQL reporting. ~ Strong problem-solving skills and the ability to analyze error logs, configuration issues, or integration challenges. ~ Good communication skills and proficiency in MS Office tools (Word, PowerPoint, Visio). Exposure to Infor WFM Cloud and/or recent versions (6.2.4 and onwards). Experience supporting Infor WFM integrations or developing reports using Cognos Report Studio. Training or certification related to Infor WFM or ITIL. Willingness to travel as needed for client projects (up to 3 months). Professional development From entry-level employees to senior leaders, we believe there's always room to learn. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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