Project Manager

Project Manager – Litigation Team

Location: Tijuana or Guadalajara (100% In-Office)

Employment Type: Full-Time | Leadership Role

Role Summary

The Litigation Project Manager will oversee workflow execution, optimize legal processes, and ensure operational excellence across all litigation stages. This role requires a strong background in project management, process improvement, data analysis, and—critically—experience in a law firm or legal environment, preferably within personal injury or high-volume litigation teams.

The ideal candidate is highly analytical, structured, proactive, and capable of leading cross-functional initiatives that drive efficiency, compliance, and performance within the Litigation Department.

Key Responsibilities

Litigation Workflow & Process Management

- Manage and optimize workflows across litigation stages (pre-lit, discovery, motions, trial prep).
- Document and update SOPs, process maps, and department playbooks.
- Identify bottlenecks and implement targeted solutions to improve turnaround times and case progression.
- Coordinate with attorneys, paralegals, case managers, and support teams to ensure aligned timelines and deliverables.

Data Analysis & Reporting

- Analyze case movement, attorney performance metrics, deadline adherence, and litigation KPIs.
- Build and maintain dashboards to monitor litigation health and productivity.
- Provide weekly and monthly insights highlighting performance trends, risks, and improvement opportunities.
- Conduct deep-dive audits on litigation tasks, timelines, and case-stage durations.

Project Management

- Lead at least one major improvement initiative per quarter (e.g., discovery automation, demand package optimization, trial preparation workflow, compliance enhancements).
- Define project scope, timelines, milestones, and stakeholder responsibilities.
- Manage cross-department collaboration to execute project goals.
- Track progress, risks, and deliverables, ensuring on-time and high-quality implementation.

Compliance, Auditing & Quality Control

- Maintain compliance across litigation deadlines, Filevine tasks, and attorney/paralegal workflows.
- Conduct case audits to ensure accuracy, documentation completeness, and adherence to policies.
- Create corrective action plans for non-compliance or quality gaps.
- Oversee bonus audits tied to litigation performance metrics.

Cross-Functional Collaboration

- Work closely with Litigation, Operations, Intake, and Data teams to align operational and legal strategies.
- Support attorneys and paralegals by translating operational insights into actionable improvements.
- Facilitate training, calibrations, and performance feedback loops.

Reporting & Communication

- Prepare weekly department reports for leadership.
- Provide monthly MBR (Monthly Business Review) summaries with clear insights and visual data storytelling.
- Communicate findings and recommendations in a clear, actionable, and concise manner.

Qualifications & Experience

- Bachelor's degree in Business, Project Management, Legal Studies, Computer Science, or related field.
- Law firm or legal operations experience is highly preferred (personal injury litigation experience is a strong advantage).
- 5–7+ years of experience in project management, process improvement, or legal operations roles.
- Proven success optimizing workflows in high-volume environments.
- Hands-on experience with Filevine, LeadDocket, or other legal case management software (minimum 2 years preferred).
- Strong analytical skills with experience in dashboards, reporting, and KPI monitoring.
- Technical proficiency in:
- Automation tools (Zapier, Power Automate, Make)
- API integrations
- SQL or advanced Excel/Sheets
- Excellent communication and stakeholder management skills.
- PMP, Lean Six Sigma Black Belt, or related certifications preferred.

Preferred Skills

- Experience overseeing software implementations or workflow automation in legal teams.
- Background in business intelligence, analytics, or performance optimization.
- Ability to work under pressure while managing multiple simultaneous deadlines.
- Strong problem-solving, strategic thinking, and organizational abilities.