Business Analytics Manager
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Key Responsibilities
Team Leadership and Performance Management
- Lead, coach, and track the performance of the team, setting clear performance expectations.
- Conduct regular one-on-ones, performance reviews, and coaching sessions to close performance gaps.
- Build a culture of continuous improvement and high performance within the team.
- Develop and implement strategies and action plans to improve team and department performance. Performance Analysis and Process Improvement
- Design and maintain KPI/OKR frameworks and dashboards for the department.
- Conduct time-and-motion studies, root-cause analysis, and performance studies to identify improvement opportunities.
- Lead Lean Six Sigma-driven process improvement initiatives.
- Create and maintain process maps using Lucidchart. Project Management
- Manage end-to-end projects using Agile-based project management practices. Requirements & Qualifications Required
- 8–12 years of experience in Operations, Business Analysis, or a related field.
- 3+ years of experience directly managing and developing a team.
- 2+ years of experience presenting findings and recommendations to senior management.
- Strong Google Sheets/Excel skills (5+ years).
- Experience with at least one BI tool: Power BI, Tableau, or Looker Studio (2+ years).
- Process mapping experience using Lucidchart (2+ years).
- Working knowledge of Agile project management practices. Preferred
- Bachelor's degree.
- Lean Six Sigma Certification (Yellow Belt/Green Belt or higher). Core Competencies
- Analytical thinking
- Strategic mindset
- Leadership and coaching
- Stakeholder communication
- Attention to detail
- Comfort operating in a metrics-driven environment
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