Customer Service Manager
Guarda esta oferta y sigue tu búsqueda
Crea una cuenta gratis para guardar empleos, crear alertas y volver a esta oferta desde tu panel.
- Bachelor's Degree required.
- Minimum 5 years of experience in Customer Service, Demand Planning, Supply Chain, or a related field.
- At least 2 years of leadership experience managing teams.
- Advanced English proficiency.
- Previous experience within the wire harness manufacturing industry is required. Key Skills
- Strong background in Customer Service and demand management processes.
- Experience working with ERP systems and advanced Microsoft Excel.
- Excellent analytical, organizational, and problem-solving skills.
- Strong communication and relationship-building abilities.
- Proven leadership experience with a focus on coaching and team development.
- Results-driven mindset with a commitment to continuous improvement. Main Responsibilities
- Lead and develop a customer service team to ensure outstanding customer support and responsiveness.
- Coordinate customer demand requirements and collaborate with cross-functional teams to ensure alignment with business objectives.
- Monitor service performance metrics and drive initiatives to improve delivery and customer satisfaction.
- Manage customer escalations and facilitate timely resolution of issues.
- Support inventory optimization and demand fluctuations through effective planning and communication.
- Partner with operations, production, logistics, and commercial teams to ensure seamless execution of customer requirements.
- Contribute to process improvement initiatives that enhance operational efficiency and customer experience. What We Are Looking For A proactive leader with strong customer focus, excellent communication skills, and the ability to build collaborative relationships across the organization. The ideal candidate thrives in a fast-paced manufacturing environment and has a proven track record of delivering results while leading high-performing teams. Industry: Manufacturing / Wire Harness Language Requirement: Advanced English Apply confidentially to be considered for this leadership opportunity.
-
Customer Service Manager
Hace 3 horas
Chihuahua, Chihuahua, México Empresa Confidencial Jornada completaWe are seeking an experienced Customer Service Manager to lead customer-facing operations and drive excellence in service performance, demand coordination, and cross-functional collaboration. This role is responsible for ensuring a high level of customer satisfaction while supporting operational efficiency and business objectives.QualificationsBachelor’s...
-
Customer Service Manager
Hace 4 días
Chihuahua, Chih., Chihuahua (municipio); Estado de Chihuahua, México Empresa Confidencial Jornada completaWe are seeking an experienced Customer Service Manager to lead customer-facing operations and drive excellence in service performance, demand coordination, and cross-functional collaboration. This role is responsible for ensuring a high level of customer satisfaction while supporting operational efficiency and business objectives. Qualifications
-
Customer Service Representative
Hace 2 días
Chihuahua, Chihuahua, México Datamark Jornada completa $9,606 - $12,800 TemporalDescriptionAt DATAMARK, Inc., you will experience a dynamic and inclusive company culture that emphasizes collaboration, innovation and professional development. Our team is supportive, engaged and enjoys working together to achieve shared goals. We offer exceptional benefits and are committed to promoting your well-being both in and out of the workplace....
-
Customer Service Agent
Hace 2 días
Chihuahua, CHIH, Mexico, Chihuahua Autozone Jornada completaDescription Summary: Handle Customer contacts from different channels to provide and process information in response to inquiries, concerns and requests about products, services and general information from the different segments handled in the department. Creates performance reports and provides mentoring to new agents or agents that have been recently...
-
Customer Service Specialist
Hace 2 días
Chihuahua, Chihuahua, México Ottimate Jornada completaDescriptionLocation: Chihuahua,Chihuahua, MexicoType: Contractor/Full-time - HybridAbout OttimateOttimate is an AI-powered AP [Accounts Payable] automation platform that empowers finance teams to reduce costs, prevent overpayments, detect fraud, and enforce policy compliance across the entire invoice-to-payment lifecycle.The RoleAs a Customer Service...
-
Customer Service Operations Specialist
Hace 2 días
Chihuahua, Chihuahua, México Xylem Jornada completaXylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate...
-
Bilingual Customer Service Representative
Hace 2 días
MEX MOT Chihuahua MX22, Chihuahua, México Genuine Parts Company Jornada completa USD 5,000 TemporalBilingual Customer Service Representative (English/Spanish)RESUMEN: Bajo supervisión cercana, el Representante de Servicio al Cliente es responsable de cumplir con precisión los pedidos de los clientes y gestionar las llamadas. DEBERES DE TRABAJO: Responde a consultas básicas de los clientes sobre productos, proporciona cotizaciones y maneja el...
-
Customer Service Representative I
Hace 2 días
Chihuahua, Avenida La Cantera, MEX, Chihuahua, México Incora Jornada completaKnow, understand, and incorporate the Wesco philosophy, value and vision in all business behavior, practice and decisionsMaintain up to date knowledge of Wesco customer requirements and distribution methods and timingMaintain positive working-relationships with external customers and all inter-working departments and personnelProvide excellent customer...
-
Customer Service Representative
Hace 2 días
Chihuahua, CHH, Mexico, Chihuahua International Paper Jornada completaDescriptionResponsable de mantener comunicación con los clientes, verificar rentabilidad e ingresar pedidos, así como realizar una variedad de actividades adicionales para facilitar excelentes relaciones con los clientes que respaldan las operaciones de ventas, fabricación y envío; tiene un conocimiento básico de los procesos de fabricación y trabaja...
-
Travel Customer Service Representative
Hace 2 días
Juárez, Chihuahua, Mexico, Chihuahua Mich Trabajo remoto Jornada completaAbout the Role Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality...
