Onboarding & Enablement Senior Associate
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Ubicación:
México (Híbrido) Línea de Servicio: Advisory – Managed Services Sobre el ro l Como Senior Associate liderarás las iniciativas de onboarding dentro del equipo global de Transitions, asegurando la excelencia operativa, la mejora continua y la correcta ejecución en la incorporación de equipos a proyectos globale s. Responsabilida
- des Liderar el proceso de onboarding de equipos para nuevos clien
- tes.
Supervisar reportes de estatus, riesgos e incidencias durante las transicio
- nes.
Impulsar mejoras en procesos y programas de Managed Servi
- ces.
Colaborar con equipos multidisciplinarios para optimizar la entrega de servic
- ios.
Definir y dar seguimiento a KPIs y métricas de desemp
- eño.
Mentorizar y desarrollar talento dentro del equ
- ipo.
Licenciatura (Maestría deseab
- le).4 a 6 años de experiencia en consultoría, Managed Services o delivery de proyec
- tos.
Experiencia sólida en MS365, IA y Copi
- lot.
Conocimiento en gestión de proyectos, arquitectura o modelos de deliv
- ery.
Experiencia trabajando con múltiples stakeholders en entornos comple jos. Dese
- ables Experiencia con marcos regulatorios (SOX, GDPR, HIPAA,
- etc.).
Experiencia liderando iniciativas de mejora continua y automatización (idealmente co
- n IA).
Habilidades de liderazgo, análisis y comunic ación.
-
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