Customer Experience Lead – Digital, Personalization

Hace 23 horas

Ciudad de México Cognizant Technology Solutions Corporation Jornada completa
Cognizant Technology Solutions Corporation in Mexico City is seeking a Customer Experience Manager to lead the Digital Experience, Personalization and Loyalty portfolio, collaborating with Product Managers, technology teams, and regional stakeholders to deliver customer-centric solutions across mobile, web, and in-store touchpoints. You will drive backlog prioritization, align cross-functional teams across EU/NA regions, manage releases, and ensure compliance with GDPR/CCPA while balancing