Senior Supplier Operation(Remote)

hace 4 semanas

Mexico City Elife Transfer A tiempo completo

Title: Senior Supplier Operation

Location: Fully romote

Department: Supplier Operation

Reports to: Director of Supplier Operations

About Elife Transfer

At Elife Transfer, we're unifying all ground transportation into one powerful marketplace, giving travelers the freedom to book airport transfers, ride-hailing, shared rides, private cars, and rail tickets, all in one place. Trusted by over 60 million+ travelers in 182+ countries.

Key Responsibilities

- End-to-end management of driver suppliers, covering fleet expansion, driver recruitment and onboarding training, daily operations, and ongoing relationship maintenance.
- Proactively source, evaluate, and onboard high-quality driver suppliers and fleet partners to build a resilient, scalable supply network aligned with business demand.
- Manage day-to-day operational workflows for driver suppliers, including credential verification, order allocation, performance tracking, and service quality assurance.
- Partner closely with cross-functional overseas teams to ensure smooth, efficient execution of initiatives across time zones and cultural contexts.
- Maintain accurate supplier databases and conduct regular data analysis to drive informed decisions on supplier allocation, performance optimization, and network strategy.

Qualifications:

- Fluent in English, able to use English confidently as the primary working language for written and verbal communication.
- Experience in driver/fleet acquisition, Supplier operations, local market expansion, or mobility platform operations (e.g., Didi, Uber, Lyft, logistics platforms) is strongly preferred.
- Outgoing, service-oriented, and highly communicative, clear in expression, skilled at building trust, and experienced in customer-facing, sales, or platform support roles.
- Execution-focused and resilient, capable of managing high-volume communication, comfortable with rejection, and thrives under pressure in a fast-paced environment.
- Results-driven with independent judgment, able to troubleshoot issues and make sound operational decisions.
- Proficient in Excel and PowerPoint, skilled at organizing data, performing basic analysis, and translating insights into actionable recommendations.

Preferred Qualifications:

- Existing network of driver or fleet partners in North America.
- Familiarity with the pre booking, ride-hailing, mobility, or logistics ecosystem in overseas markets.

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