Sr. Engineer

hace 14 horas

Mexico City GeorgiaTEK Systems Inc. A tiempo completo

Job Title: Sr. Administrator / Sr. Engineer – Endpoint Management

Location: Mexico / Romania / Hungary / Poland / Ukraine (Remote)

Role Overview

We are looking for a Senior Endpoint Management Engineer/Administrator to manage, secure, and optimize enterprise endpoint environments across Windows and macOS platforms. This role requires deep hands-on experience with modern endpoint management tools and the ability to operate independently in a distributed, global setup.

Key Responsibilities

- Lead administration and support of endpoint management solutions for Windows and macOS devices.
- Manage device enrollment, configuration profiles, compliance policies, and application deployment using Microsoft Intune .
- Administer JAMF for macOS device lifecycle management, security enforcement, and software distribution.
- Define and maintain endpoint security baselines, patching strategies, and compliance controls.
- Monitor endpoint health and proactively resolve device, OS, and MDM-related issues.
- Support endpoint lifecycle processes including provisioning, upgrades, replacements, and decommissioning.
- Collaborate with IT Security, Infrastructure, and Service Desk teams to improve endpoint reliability and user experience.
- Create and maintain technical documentation, SOPs, and operational runbooks.
- Participate in incident response and root cause analysis related to endpoint issues.
- Ensure endpoints align with organizational security, compliance, and governance standards.

Required Skills & Experience

- 5+ years of experience in Endpoint Management / EUC / Device Management roles.
- Strong hands-on experience with Microsoft Intune for Windows endpoint management.
- Strong hands-on experience with JAMF for macOS endpoint management.
- Solid understanding of Windows OS and macOS administration.
- Experience managing endpoint compliance, security policies, and patching.
- Ability to troubleshoot complex endpoint issues in enterprise environments.
- Strong communication skills and experience working with global teams.

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