Key Account Manager

hace 2 semanas


tenochtitlan, México Directo A tiempo completo

🔑 Key Account Manager

Estamos buscando un Key Account Manager que sea un socio clave para nuestros clientes estratégicos.

Este rol es ideal para alguien que combina visión comercial, enfoque en métricas y habilidades consultivas.

🎯 Tu misión

Asegurar el éxito, adopción y crecimiento de clientes clave, generando valor medible, relaciones de largo plazo y oportunidades de expansión.

Trabajarás de forma transversal con Ventas, Operaciones, Producto y Soporte, conectando las necesidades del cliente con soluciones que impulsen resultados de negocio.

Lo que harás día a día:

1️⃣ Onboarding y activación del cliente

Liderarás la incorporación de nuevos clientes, asegurando una activación clara, estructurada y alineada a expectativas desde el primer día.

2️⃣ Adopción y entrega de valor

Acompañarás a los clientes para que adopten el servicio y logren resultados tangibles, midiendo impacto y detectando riesgos de forma proactiva.

3️⃣ Renovación, retención y crecimiento

Serás responsable de asegurar la continuidad del negocio, identificando oportunidades de upsell y cross-sell basadas en el valor demostrado.

4️⃣ Relación estratégica con stakeholders

Construirás relaciones de confianza con tomadores de decisión, posicionándote como un asesor estratégico y no solo como punto de contacto.

5️⃣ Medición de KPIs y resultados

Darás seguimiento a métricas clave como adopción, NPS, renovación y expansión, presentando resultados de forma clara y ejecutiva.

6️⃣ Coordinación interna y escalamiento

Alinearás equipos internos para resolver incidencias, escalar oportunidades y asegurar una experiencia consistente y de alto nivel.

💬 Buscamos a alguien que…

✅ Tenga experiencia gestionando cuentas clave con clientes estratégicos B2B

✅ Sea analítico, estructurado y orientado a resultados

✅ Disfrute construir relaciones de largo plazo

✅ Sepa traducir valor en impacto de negocio

✅ Inglés Intermedio - conversacional

💼 ¿Qué ofrecemos?

✨ Rol estratégico con impacto directo en el negocio

✨ Visibilidad y autonomía en la gestión de clientes

✨ Entorno colaborativo y orientado a resultados

✨ Paquete atractivo y beneficios superiores a la ley

📍 Ubicación: CDMX



  • tenochtitlan, México HONOR A tiempo completo

    Key Account Manager JR Cellphone industry The Junior Key Account Manager (KAM Jr.) supports the management and growth of strategic retail accounts such as Elektra, Coppel, and Liverpool. This role focuses on sales execution, account coordination, commercial follow-up, and ensuring successful product placement and sell-through within the Mexican retail...

  • Account Manager

    hace 1 día


    tenochtitlan, México Kids2 A tiempo completo

    Please note: All resumes must be submitted in English, as the hiring process will be conducted in English. SUMMARY The Account Manager (fluent in Spanish and English) is responsible for Ecommerce Accounts “Mercado Libre and Amazon”, leading business results, including sales volume, spending within budget and share growth. The Account Manager is the lead...


  • tenochtitlan, México beBeeCompliancemanagement A tiempo completo

    A prominent compliance management firm seeks an experienced Compliance Program Manager to drive the execution of their ethics and compliance program in Veracruz, Mexico. The role involves executing the annual compliance training plan and delivering awareness programs to enhance employee knowledge in key compliance areas. Candidates should have solid...

  • Country Manager

    hace 1 día


    tenochtitlan, México Atlantium Technologies A tiempo completo

    We’re Hiring! Country Manager – Mexico Atlantium Technologies, a global leader in advanced water treatment solutions powered by our proprietary HOD™ (Hydro-Optic Disinfection) UV technology. We’re looking for a highly motivated Country Manager – Mexico, to join our growing team. Key Responsibilities Define and execute the commercial and growth...


  • tenochtitlan, México Viva A tiempo completo

    At Viva, we look for passionate individuals who truly love what they do. Now is the perfect time to join our team! Viva is the lowest-cost, most preferred, fun, and profitable airline in the Americas, operating the youngest fleet in Latin America and ranking among the fastest-growing airlines worldwide. We foster a culture of inclusion, passion, and...


  • tenochtitlan, México Du Xiaoman Technology A tiempo completo

    Position Title : Content Operations Manager Location : Mexico City Key Responsibilities: Manage the day-to-day operations of content creation, ensuring all content is aligned with our brand, goals, and audience needs. Streamline and improve content production processes, ensuring projects are delivered on time and meet quality standards. Work closely with...


  • tenochtitlan, México Du Xiaoman Technology A tiempo completo

    Position Title : Product Operations Manager Location : Mexico City Key Responsibilities: User Lifecycle Management : Develop localized acquisition/activation/retention/monetization strategies (via local channels, partnerships, personalized initiatives) aligned with Mexican user habits. Product Operations : Monitor daily product performance, resolve...


  • tenochtitlan, México beBeeCompliancemanagement A tiempo completo

    Compliance Program Manager We are seeking a senior compliance professional to drive the local execution of an ethics and compliance program. Distribute general compliance trainings (Code of Conduct, Anti-Bribery/Anti-Corruption) Key Responsibilities We are looking for an individual who can execute our annual compliance training plan , focusing on enhancing...


  • tenochtitlan, México TrustDecision A tiempo completo

    Responsibilities: Conduct research and leverage industry networks to identify opportunities for external data partnerships. Proactively engage with potential partners, establish connections, and map key decision-makers within target organizations. Draft and present partnership proposals to external stakeholders, leading commercial negotiations to secure...


  • tenochtitlan, México ICP A tiempo completo

    About ICP ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L’Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow of...