Service Desk Consultant: IT Support

Wipro Limited is seeking a Service Desk Analyst to be the first point of contact for B2B users, resolving end-user issues in line with Service Desk objectives. You will respond to queries via calls, portal, emails, and chats, document tickets, and ensure adherence to TAT/SLA with proper escalation when required. This role emphasizes strong customer service,...

NTT DATA Services seeks a seasoned leader for the Clinical Service Desk to direct a team, drive customer satisfaction, and govern incident resolution across EMR, hardware, software, and networks. The role emphasizes coaching, performance reviews, and cross-functional collaboration to deliver reliable support in a fast-paced healthcare environment. The ideal...

NTT DATA Services is seeking agents for the Provider Clinical Service Desk to handle inbound calls in a 24/7 call center. The role requires shift flexibility, including nights, weekends, and holidays, with device setup and quiet workspace requirements. The position involves addressing clinical application issues (Epic, Cerner, McKesson, Meditech),...

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their...

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their...

NTT DATA Services is seeking a Part-Time Helpdesk Associate in Guadalajara, Jalisco, MX to provide L1 support for hardware and MS Office and assist with in-house applications. The role requires strong English and a keen interest in IT support, with growth opportunities within a global technology leader.You will join a team delivering email- and ticket-based...

Valeo IT seeks candidates for an IT support role in Mexico, Jalisco. The position involves managing IT requests, supporting end-users through various tools, and ensuring high service quality. Applicants should have experience in customer support, familiarity with Windows Clients, and the ability to troubleshoot Office 365. Candidates demonstrating proactive...

NTT DATA is seeking a Clinical Service Desk agent in Guadalajara, Jalisco (MX-JAL), Mexico. The role handles inbound calls for clinical applications in a 24x7 setting, requiring shift flexibility including nights and holidays.You will troubleshoot Epic, Cerner, McKesson, and Meditech issues, document incidents, and drive timely resolutions. Candidate must...

About the Role RPMGlobal (RPM) is seeking a Customer Support Consultant to provide technical and functional support services for our Mine Planning and Finance Software Solutions. This is a permanent full-time role. While the position is remote, candidates must be based in Guadalajara.  The Customer Support Consultant will be responsible for investigating,...