Application Packaging and Patching Management

hace 2 semanas

Mexico City Tata Consultancy Services A tiempo completo

Role: Application Packaging and Patching Management

Location: Mexico City, Guadalajara, Monterrey & Queretaro

Work Mode: Onsite

Requirement:

Tool Utilization

Expected to leverage all packaging tools currently in use, including but not limited to:

- Admi Studio
- PowerShell App Deployment Toolkit (PSADT)
- Intune Win32 packaging
- Microsoft Endpoint Manager (SCCM/Intune)
- JAMF (for macOS/iOS)
- Recast (RightClick Tools)

Core Responsibilities

1. Application Packaging

- Create and maintain standardized, enterprise-ready application packages.
- Ensure compatibility with supported OS versions and endpoint configurations.
- Leverage tools such as AdminStudio, PowerShell App Deployment Toolkit (PSADT), and Intune Win32 packaging.
- Maintain a centralized app catalog with version control and lifecycle tracking.

2. Software Deployment

- Distribute packaged applications using Microsoft Endpoint Manager (SCCM/Intune) and Jamf.
- Support both push and self-service deployment models.
- Monitor deployment success rates and remediate failures proactively.

3. Security Patching

- Apply monthly Windows OS, macOS, iOS and third-party application patches using tools like SCCM, Intune, and Jamf.
- Prioritize CVEs based on severity and business impact.
- Validate patches in test environments before production rollout.
- Track compliance metrics and generate audit-ready reports.

4. Patch and Package Governance

- Maintain a patching calendar aligned with Microsoft Patch Tuesday and internal change windows.
- Document packaging standards, testing protocols, and rollback procedures.
- Collaborate with cybersecurity and infrastructure teams to align on risk thresholds and remediation SLAs.
- Conduct quarterly reviews of packaging and patching performance and backlog.

5. Strategic Value of the Service

The Packaging and Patching Service is a critical enabler of endpoint stability, security, and user productivity. By owning the full lifecycle of software and patch delivery, it:

- Reduces endpoint vulnerabilities and audit risk.
- Ensures consistent user experience across devices and locations.
- Accelerates time-to-value for new tools and updates.
- Frees up engineering resources by minimizing reactive support needs.

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