Customer Service
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- Manage customer orders from receipt through shipment, including order entry and updates in Sage 100.
- Communicate with U.
S. customers about order status, product availability, shipping dates, and delivery issues.
- Coordinate with production and warehouse staff to prepare and ship orders on time.
- Work with the U.
S. logistics provider, carriers, and customs partners to coordinate shipments and required documentation.
- Help ensure orders meet customer requirements for labeling, packaging, pallet preparation, and delivery.
- Maintain accurate order and shipment records and follow up on inventory discrepancies or open issues.
- Support invoicing, purchase order processing, and routine transaction entry in coordination with the accounting team. REQUIREMENTS
- 10 year experience / Prior supervisory experience/ Experience supporting multinational operations
- Experience with month-end walk and analysis and driver-based variance explantion.
- Bachelors degree in Accounting, Finance or related field
- Strong organizational skills, Experience with ERP
- MUST LIVE IN TIJUANA
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