Payroll Analyst

Associate Payroll Analyst

Your potential has a place here with TTEC’s award-winning employment experience. As an Associate Payroll Analyst working hybrid in Mexico City, you’ll be a part of bringing humanity to business. #experienceTTEC

What You’ll Do

This position is to performance the payroll activities, such as: Semi-monthly payroll calculation - upload/enter the payroll inputs reported through ticketing tool –, voluntary and non-voluntary terminations, Local Payroll Tax of Mexico and Annual Local Payroll Tax Mex City, Admin Fonacot Request and payment process, Benefits Process: Grocery and Restaurant coupons monthly requests, follow up and resolution of any kind of discrepancies on these benefits, Validation and resolution of Payroll inquiries through a ticketing tool. Support on CFDI Monthly reprocess

Payroll task – Terminations, Vacations, Deliver and Review Employees' self-service, so you will be part of the payroll process in Mexico, and you will also learn payroll in another country

During a Typical Day, You’ll

Follow the payroll calendar with the detailed activities taking care of the vendor cut-off dates to define the core activities of each day (Payroll process, Termination process, Local Payroll Tax payment, Validations, Timekeeping sign off…)

Review Tickets requests to Payroll through the ticketing tool to provide a solution in the next 2 days

According to the BRZ payroll calendar, you will work on Vacations, Terminations Requests, and Payroll System EE’s access

Termination Process – According to HR request, run the calculations, validate results, and request the payments following the practices in place

Taxes – Prepare payments, validate taxable basis according with the review performed into the payroll, provide the templates to the Tax Dept.

Delivery documents required by Government Institutions

Support Audit to Local Payroll Tax at Mex City

What You Bring to the Role

Bachelor’s degree related to administrative areas (Finance – Accounting)

Knowledge and background in payroll, taxes, and pay practices in the Country

4 - 6 years of experience in Payroll

English skills

Excel Middle – Advanced level

Able to respect and ensure the strict confidentiality of employee and payroll data

High level of integrity and judgment

Organized, Clean & Tidy working style

Great people skills to deal with a diverse population

What You Can Expect

Supportive of your career and professional development

An inclusive culture and community-minded organization where giving back is encouraged

A global team of curious lifelong learners guided by our company values

Ask us about our paid time off (PTO) and wellness and healthcare benefits

And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://mybenefits.ttec.com/ for more information

Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way