CCaaS Product Owner: Backlog

Corning IT is seeking an exceptional Contact Center Product Owner to define and prioritize the CCaaS backlog, gather requirements, and collaborate with MSPs and development teams to deliver high-quality features. You will manage releases, reduce technical debt, and shape the technical product roadmap. Ideal candidates bring 3+ years in CCaaS platforms, strong agile practices, and a proven ability to work with cross-functional teams to align product capabilities with business goals.