Fraud Prevention Analyst
hace 4 días
Full time – Remote – Independent Contractor
$1,500-2,000 USD/month
About the Role
Palla Financial is looking for a Fraud Prevention Analyst with both operational expertise and strategic vision. This role goes beyond monitoring transactions: we want someone who can design, optimize, and execute a scalable fraud management framework using data, automation, and artificial intelligence.
You will lead investigations, analyze behavior patterns, reduce fraud exposure, improve internal tools, and partner with engineering, compliance, and support to continuously strengthen our ecosystem. This role requires someone who is not only hands-on but also capable of building long-term fraud strategies that support product growth and user trust.
Responsibilities
Strategic and Analytical
- Develop and refine fraud prevention strategies using data analysis, machine learning tools, and automated decisioning.
- Identify patterns, root causes, and emerging fraud behaviors to proactively reduce risk.
- Propose and implement process improvements, playbooks, rules, and models to reduce fraud at scale.
- Track KPIs and performance metrics, providing recommendations to leadership based on results.
Operational
- Monitor transactions and user behavior to detect suspicious activity.
- Investigate and document fraud cases, escalating when needed.
- Manage chargebacks and disputes with strong evidence and timely submissions.
- Maintain detailed and accurate case records.
Cross-Functional
- Collaborate closely with engineering to optimize fraud tooling and automate manual workflows.
- Work with compliance and support teams to ensure alignment on operational and regulatory requirements.
- Support product and operations teams in designing safer user experiences.
Requirements
- Fluent in English and Spanish, written and spoken.
- Experience in fraud prevention, risk management, chargebacks, or a related area.
- Strong analytical skills with the ability to interpret large data sets and identify trends.
- Experience with risk tools, chargeback systems, or machine learning fraud platforms is a strong plus.
- Ability to work independently in a remote, fast-paced environment.
- A mindset that combines problem-solving, ownership, and strategic thinking.
For more information, please send your CV to monica@palla.com
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