Program Manager

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Technical Program Manager located in Guadalajara, South Reporting to the Program Management Manager, Program Manager role manages the end-to-end product lifecycle for a manufacturing program, ensuring that production, quality, safety, and cost targets are met. The Program Manager is accountable for maintaining efficient manufacturing operations to meet internal and customer expectations. Responsibilities
- Organize, plan and direct program schedules and budgets.
- In charge of tracking relevant metrics and drive action items based on results.
- Provide help, knowledge and expertise with contract negotiations as required.
- Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
- Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
- Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
- Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
- Be the key channel of communication for customers and act as escalation in the event of customer issues.
- In charge of customer´s satisfaction reviews and corrective actions. Qualifications
- BA/BS/MBA or equivalent work experience
- Product & Process Knowledge: Strong understanding of electronics manufacturing, PCBA, SMT, and system integration processes.
- Engineering Background: Ability to interpret technical specifications, BOMs, and design documentation.
- program management skills
- Complex Program Execution: Proven experience managing large-scale, technically complex programs.
- Cross-Functional Leadership: Lead engineering, operations, and supply chain teams to deliver on time and within scope.
- Cost Analysis & Optimization: Understand cost drivers in technical programs; support P&L objectives.
- Proven experience managing Rack Integration, Server Integration, Data Center Infrastructure, Risk & Issue Management: Ability to identify technical risks early and drive mitigation plans.
- Advanced experience managing cross-functional teams (CFT), Solid understanding and management of Profit & Loss (P&L).
- Strong client-facing and stakeholder management skills.
- Advanced English level
- Nice to have NPI experience.
- Open availability within business needs What you’ll receive for the great work you provide
- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.
- GR66 Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first). Through the collective strength of ~150,000 team members across 30 countries and responsible, sustainable operations, Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career with Flex offers the opportunity to make a difference, invest in your growth, and build great products for our customers that improve people’s lives. Together, let’s create the extraordinary