IT Incident

Grupo Salinas busca apoyar en la atención y seguimiento de proyectos de seguridad IT, acompañando en la mitigación de riesgos y en la documentación de evidencias para normas de cumplimiento. El rol incluye atención al cliente interno, generación de reportes ejecutivos y planes de trabajo, con horario habitual de 8 horas diarias, de lunes a viernes, y...

Laboratorio Médico Polanco busca un Supervisor de Mesa de Ayuda para gestionar operaciones, coordinar la atención de incidentes y atender requerimientos de primer nivel de usuarios internos.La posición implica administrar la herramienta/portal de la mesa de ayuda, apoyar en necesidades de TI, controlar la asignación de equipo y participar en el...

Flex Ltd is seeking an IT Analyst to join our team at the Guadalajara campus. You will support IT services, monitor Hybrid Cloud infrastructure, and help automate IT operations through programming.The role involves incident tracking, system monitoring, patch management, and disaster recovery planning. You will prepare SOPs, ensure SLA adherence, and...

Maersk is seeking a Major Incident Analyst to join the Technology Operations Centre in Mexico City. The role emphasizes coordinating incident resolution, monitoring health, and engaging global teams to restore critical services quickly. Requirements include 7+ years in SRE/DevOps or IT operations, hands-on use of ServiceNow and Jira, and knowledge of...

Infosys is seeking a chat support consultant to provide prompt resolution of IT issues, fulfill standard service requests, and improve end-user experience by minimizing escalations. You will help maintain globally consistent service standards across the organization while delivering professional, helpful assistance via chat and other channels.Key...

Michelin busca un Senior IT Support Engineer – E2E para garantizar la continuidad de los servicios logísticos y liderar incidentes complejos a nivel global. Colaborarás con equipos en distintas regiones para impulsar la automatización, analítica de datos e innovación tecnológica.La posición se ubica en Querétaro, México, en un modelo híbrido (dos...

Levi Strauss & Co. in Mexico City is seeking an IT Command Center Analyst to monitor real-time enterprise systems, validate alerts, and coordinate incident response in a fast-paced, global ITSM Command Center environment.You will work with Service Desk, Infrastructure, Security, and Application teams to ensure service continuity, document incidents, and...

FunctionCybersecurityOur CompanyWe're Hitachi Vantara, the data foundation trusted by the world's innovators. Our resilient, high-performance data infrastructure means that customers - from banks to theme parks - can focus on achieving the incredible with data.If you've seen the Las Vegas Sphere, you've seen just one example of how we empower businesses to...

Be the Driving Force Behind Critical IT Resolutions! When technology fails, businesses stop. Are you the kind of person who thrives in high‑pressure situations, quickly bringing teams together to solve complex IT incidents? Do you excel at making fast, informed decisions to restore critical services? If so, we want you on our team! We are seeking a Major...