Business Process Specialist

hace 2 semanas

Querétaro City, México Tata Consultancy Services A tiempo completo

Job Title: Customer Service Representative / Business Process specialist

Job Location: QRO

Job Type: Onsite - Work from office

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms

Qualifications

- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work

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