B2B Operations Manager

hace 3 días


Mexico City Upcision A tiempo completo

Upcision is a performance-based B2B lead generation company. We generate inbound responses per day from outbound campaigns, then verify, qualify, and route those leads to clients on a CPL basis. You own daily fulfillment execution, quality, and performance. If revenue slows, if leads sit, if quality slips, if agents miss steps, it is your problem to fix the same day. You work alongside a Client Delivery Manager who owns client relationships and priorities. Quality Assurance QA all lead submissions to clients. QA "not interested" dispositions to ensure leads were not mishandled. QA 100% of client returns the same day. Performance Management Keep Salesforce clean, auditable, and accurate. 3+ years running sales development, call center, lead generation, or fulfillment teams. ~ Comfort enforcing standards and having direct performance conversations. ~ Experience with CRMs, ideally Salesforce. ~ A bias toward action and fixing things immediately. People who avoid QA and call reviews. Reports directly to the CEO. Partners with Client Delivery for external priorities. Remote Work Live queue management, Quality assurance, Revenue operations, Daily revenue execution, Speed to first call, Lead routing, Lead verification, Inbound and outbound lead management Remote operations, Distributed team, High volume lead flow, CPL or performance based model, performance marketing, lead generation Fulfillment Operations Manager, Sales Operations Manager, Call Center Manager, Lead Generation Operations, B2B Lead Generation or similar


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