Senior ServiceNow Specialist

hace 4 semanas

Mexico City CTC A tiempo completo

Since its founding in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).

We're looking for a Senior ServiceNow Specialist who knows the platform inside-out and loves building smart, scalable solutions. You'll work with enterprise clients and strategic partners to design, develop, and deliver high-impact applications that automate processes, improve user experience, and push the platform to its full potential.

If you enjoy hands-on development, solving complex technical problems, and owning projects end-to-end, this role is for you.

Remote from Mexico

Perfect communication skills – both verbal and written – in English

What You'll Do

- Build and enhance applications using UI Builder, App Engine Studio, and custom app development.
- Architect and implement integrations using REST, SOAP, web services, and SAML 2.0.
- Lead discovery, design, and delivery for enterprise clients, turning requirements into clean, scalable solutions.
- Automate business processes using Flow Designer, Orchestration, and platform capabilities.
- Collaborate with cross-functional teams in an Agile environment.
- Provide technical consulting, guidance, and best practices for maximizing platform value.
- Ensure performance, security, and maintainability across all solutions.

What You Bring

- 7+ years of hands-on ServiceNow experience across ITSM / workflows / app development.
- Strong knowledge of:
- JavaScript, ServiceNow scripting, client/server development.
- Integrations: REST, SOAP, SAML 2.0, Web Services.
- ITSM, Cloud Computing, SaaS/PaaS concepts.
- ITIL methodologies and enterprise service operations.
- Experience leading technical projects or acting as a platform SME.
- Ability to transform business problems into scalable technical solutions.

Nice-to-Have

- Experience with App Engine (AEM), CSM, or domain separation.
- Background with large enterprise environments or global clients.
- Certifications (CSA, CAD, CIS—any track).

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