Java Support Software Engineer

hace 2 días


Juarez El Colorado, México Talentola A tiempo completo

Job Summary:

Talentola is seeking a skilled Java Support Software Engineer to join our team. As a key member of our production management organization, you will play a critical role in ensuring the stability and performance of our applications.

Key Responsibilities:

  1. Collaborate with our team to analyze and resolve application issues, identifying defects and discrepancies through code debugging and log analysis.
  2. Manage incidents, effectively communicating with users, application owners, and senior stakeholders across all areas.
  3. Improve application stability and performance by observing patterns, recurring failures, and issues, and advising application owners on permanent fixes.
  4. Utilize various tools developed by our AppBank Engineering team to automate failures using machine learning techniques and notify discrepancies in production and automation of health-restoration.
  5. Identify alerts and processes that can be automated, working with our AppBank Engineering team to automate them.
  6. Challenge existing application setup, processing, and suggest different ways to solve problems or improve stability.
  7. Participate in Change management process to manage risk in production environment.
  8. Develop and improve run books for generalists to minimize operational errors and gain fungibility/efficiency.
  9. Create reports that provide trending statistics to track and manage application health and support service performance.

Requirements:

Bachelor's degree (U.S. or equivalent) and five (5) years of software development experience.

Mandatory Skills:

  1. Computer Science concept of Data Structures in practical use cases.
  2. Problem solving in a development or production environment, including experience observing patterns, analyzing root cause, and suggesting ideas to resolve issues.
  3. Good communication skills with ability to articulate technical and functional aspects of a development/production problem to drive solutions with App Dev teams and senior stakeholders.
  4. One of the following Structured or Object Oriented programming languages: Java, C, C++, VB,.NET, ASP, or Angular.
  5. One of the following Scripting languages: Shell script, Perl, JavaScript, or Python.
  6. One of the following RDBMS environments: Sybase ASE/IQ, Oracle, or DB2.

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