Customer Intelligence Specialist
hace 4 semanas
We are seeking a highly skilled Customer Intelligence Specialist to join our team at Clip. As a key member of our customer analytics team, you will be responsible for executing customer segmentation initiatives and strategies based on customer analytics and market segmentation.
Key Responsibilities
- Data Analysis: Collect and analyze customer data from various internal and external sources to identify patterns and insights for accurate customer profiling and segmentation.
- Customer Segmentation: Assist in the creation of customer profiles based on demographic data, behavior, purchasing patterns, and financial statements.
- Predictive Analytics: Implement statistical models to predict future customer behavior, ensuring the validation of segmentation models and their results.
- Value and Lifecycle Segmentation: Identify high-value customers and segment them according to their lifecycle stage (new, active, inactive).
- Performance Tracking and Evaluation: Monitor and evaluate the performance of customer segments to adjust and improve strategies in real-time.
Requirements
- Education: Bachelor's degree in a core mathematical field (Applied Math, Statistics, Actuary, etc.).
- Experience: 4-5 years of relevant industry experience in customer analytics, specifically in the financial services industry.
- Skills: Strong technical mathematical acumen, analytical skills, and business sense.
About Clip
Clip is a leading platform for digital payments and financial solutions. We are committed to a diverse and inclusive workplace and do not discriminate on any basis of origin, gender identity, sexual orientation, race, disability, age, or other legal status. If you are unstoppable, creative, and have the skills we need, we want to hear from you.
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