Cash Applications Specialist
hace 1 semana
About the Role:
The Shared Services Associate Analyst is a critical member of the Global Business Services (GBS) team, responsible for executing a sub-process within a business process area. This role involves completing daily tasks, entering data with precision, resolving issues quickly, managing documents, communicating with internal/external customers, identifying opportunities for process improvement, and ensuring the smooth execution of a sub-process without issues.
Key Responsibilities:
- Provides coverage for C2C Processors and Supervisor as required.
- Prepares and maintains statistics required for monthly reporting, including preparation of documents and emails.
- Assists with reviewing month-end reports to ensure accuracy.
- Extracts information from various online banking sites and applies customer payments in financial systems.
- Reconciles daily cash applications between banks and the general ledger.
- Applies customer adjustments.
- Assists with resolving issues related to Special Billings, Customer Claims, Graphics Billings, and Obsolete Inventory, Pricing Adjustments, etc.
- Distributes invoices via multiple channels and uploads into archiving systems. Verifies EDI transmissions and portal reports.
- Ensures receipt of proper Sales Tax Exemption Certificates from customers.
- Tracks Special Billing portal requests, acquires approvals, determines accounting code, and prepares invoices or credit memos.
- Uploads invoices to customer websites and portals.
- Responds to inquiries from internal and external customers.
- Processes C2C transactions and journal entries.
- Prepares timely and accurate weekly/monthly reports according to deadlines and requirements; including but not limited to: Obsolete Report, Invoice Counts, CMI Report and Shipments Pending.
- Works under close supervision within parameters set by management.
- Performs maintenance to C2C archives, files, and the financial systems.
- Standard additions: relationships, work cycle, attendance, health and safety, communication, meet KPI's, follows policy and procedure.
Requirements:
Professional & Education Qualification
- Job related experience for 1 year(s) minimum
- Bachelor's degree in Business or related field; equivalent work experience in functional area may be substituted
Skills
- Strong skills in organization, multi-tasking, consistent accuracy, customer service, effective communication, analysis, problem solving
- Quick to learn new tasks, develop skills, and adopt change
- Advanced language skills to include fluency in English, both written and verbal
Knowledge
- Preferred SAP and/or JDE experience
- Strong proficiency in Microsoft Suite
Languages
Fluent in English, both written and verbal
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