Sustainability Operations Risk Management Specialist
hace 3 semanas
About Us
Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit, and ESG. Our mission is to empower leaders with the technology, insights, and connections they need to drive greater impact and accountability.
Position Overview
You will be responsible for executing and delivering operations risk management, audit, and internal compliance and regulatory compliance solutions. As an expert in the Diligent ESG solution, you will collaborate with internal teams to ensure timely and quality delivery of services contracted by customers.
Key Responsibilities
- Work with clients to understand their GRC business, processes, workflows, and reporting
- Provide guidance on best practices and usage of our products to achieve best results
- Leverage Diligent methodology to configure and implement Diligent's GRC products
- Enable customers to use our product to manage their GRC business
- Ensure a good customer experience during the implementation journey
- Ensure timely and quality delivery of services contracted by customers
Required Experience/Skills
- 3-5+ years of experience in an internal or external client-facing or consulting role
- 1-2 years supporting GRC programs or solutions with focus on Audit, Risk Management, Internal and Regulatory Compliance, and Reporting
- Ability to effectively engage customers in solution discussions
- 1-2 years of experience in implementing and supporting technology products
Preferred Experience/Skills
- Excellent communication skills
- Demonstrate effective time management and ability to multi-task in a fast-paced environment
- Experience with GRC and/or analytics tools
What Diligent Offers You
We are an innovative company that fosters a culture of creativity, collaboration, and diversity. We offer a flexible work environment, global days of service, comprehensive health benefits, meeting-free days, generous time off policy, and wellness programs. Join a team of passionate, smart, and creative people who are dedicated to making a positive impact.
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