Campervan Operations Support Specialist
hace 4 días
Job Overview
We are seeking a skilled Campervan Operations Support Specialist to join our dynamic Operations Excellence team at Indie Campers. As a key member of the team, you will play a vital role in supporting internal operational teams across the United States, Canada, Australia, and New Zealand.
The ideal candidate will have excellent communication skills, a problem-solving attitude, and the ability to multitask in a fast-paced environment. This is a fantastic opportunity for someone looking to launch their career in operations or customer service.
About the Role
- You will be responsible for engaging with internal teams via phone, email, and Slack to provide support and assistance with daily activities and needs.
- You will work closely with the Customer Excellence team to monitor and support Road Assistance services to customers on-trip.
- You will provide support within the Operations department to ensure a smooth and accurate workflow.
- You will control daily activities and productivity reports across North American and Oceania branches.
- You will stay up-to-date with evolving Indie Campers products and operational policies to ensure high-quality feedback to internal teams.
- You will identify operational constraints and help design new procedures to improve efficiency.
Requirements
- Fluent English (mandatory)
- Fleet or campervan knowledge (preferred)
- Previous experience in Operations and/or Customer Service (mandatory)
- Ability to work weekends and holidays remotely
- Availability for 8-hour shifts, starting at 7am and ending at 10pm
- Software skills in Excel/Google Sheets (preferred)
- Problem-solving attitude and excellent communication skills
What We Offer
- A dynamic position in a young, innovative company with a fast-growing environment
- Continuous training and coaching by senior managers to develop your skills
- A competitive package including private health insurance and free road trips
Estimated Salary: $60,000 - $80,000 per annum, depending on location and experience.
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