Campervan Operations Support Specialist

hace 4 días


Ciudad de México, Ciudad de México Indie Campers A tiempo completo

Job Overview

We are seeking a skilled Campervan Operations Support Specialist to join our dynamic Operations Excellence team at Indie Campers. As a key member of the team, you will play a vital role in supporting internal operational teams across the United States, Canada, Australia, and New Zealand.

The ideal candidate will have excellent communication skills, a problem-solving attitude, and the ability to multitask in a fast-paced environment. This is a fantastic opportunity for someone looking to launch their career in operations or customer service.

About the Role

  • You will be responsible for engaging with internal teams via phone, email, and Slack to provide support and assistance with daily activities and needs.
  • You will work closely with the Customer Excellence team to monitor and support Road Assistance services to customers on-trip.
  • You will provide support within the Operations department to ensure a smooth and accurate workflow.
  • You will control daily activities and productivity reports across North American and Oceania branches.
  • You will stay up-to-date with evolving Indie Campers products and operational policies to ensure high-quality feedback to internal teams.
  • You will identify operational constraints and help design new procedures to improve efficiency.

Requirements

  • Fluent English (mandatory)
  • Fleet or campervan knowledge (preferred)
  • Previous experience in Operations and/or Customer Service (mandatory)
  • Ability to work weekends and holidays remotely
  • Availability for 8-hour shifts, starting at 7am and ending at 10pm
  • Software skills in Excel/Google Sheets (preferred)
  • Problem-solving attitude and excellent communication skills

What We Offer

  • A dynamic position in a young, innovative company with a fast-growing environment
  • Continuous training and coaching by senior managers to develop your skills
  • A competitive package including private health insurance and free road trips

Estimated Salary: $60,000 - $80,000 per annum, depending on location and experience.



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