Asst. Manager

hace 2 semanas


Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo
About the Role:

This is an exciting opportunity to join Marriott International as a Front Office Supervisor, where you will play a key role in delivering exceptional guest experiences and driving departmental excellence.

Key Responsibilities:
  • Lead Front Office Team: Supervise and manage front desk, switchboard, and guest services staff to ensure smooth day-to-day operations.
  • Foster a Positive Work Environment: Encourage open communication, mutual respect, and collaboration among team members.
  • Drive Service Quality: Promote a culture of exceptional customer service and empower employees to deliver outstanding experiences.
  • Implement Process Improvements: Collaborate with the Front Office Manager to identify areas for improvement and develop strategies to enhance service quality and efficiency.
Requirements:
  • Education and Experience:
  • - High school diploma or GED; 2 years experience in guest services, front desk, or related professional area.
  • - OR
  • - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
  • Candidate Profile:
  • - Strong leadership and interpersonal skills.
  • - Ability to analyze information and make sound business decisions.
  • - Excellent communication and problem-solving skills.

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