Asst. Manager
hace 2 semanas
This is an exciting opportunity to join Marriott International as a Front Office Supervisor, where you will play a key role in delivering exceptional guest experiences and driving departmental excellence.
Key Responsibilities:- Lead Front Office Team: Supervise and manage front desk, switchboard, and guest services staff to ensure smooth day-to-day operations.
- Foster a Positive Work Environment: Encourage open communication, mutual respect, and collaboration among team members.
- Drive Service Quality: Promote a culture of exceptional customer service and empower employees to deliver outstanding experiences.
- Implement Process Improvements: Collaborate with the Front Office Manager to identify areas for improvement and develop strategies to enhance service quality and efficiency.
- Education and Experience:
- - High school diploma or GED; 2 years experience in guest services, front desk, or related professional area.
- - OR
- - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
- Candidate Profile:
- - Strong leadership and interpersonal skills.
- - Ability to analyze information and make sound business decisions.
- - Excellent communication and problem-solving skills.
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