Latin America Operations Manager
hace 5 días
We are seeking an experienced Latin America Operations Manager - Employee Connection to oversee the day-to-day activities of our EC and WFA teams in the region.
This is a senior leadership role that requires a deep understanding of HR processes, data management, and employee experience. The successful candidate will be responsible for ensuring the team meets service-level agreements, provides excellent support to clients, and drives process improvements across the organization.
Key Responsibilities- Oversee the day-to-day EC and WFA activities for the teams based in Latin America, ensuring seamless execution of HR processes and data management.
- Collaborate with the global GBS P&C Ops management team to set goals, processes, and procedures across global teams, promoting consistency and best practices.
- Create and drive individual team objectives and expectations that align with overall division and Company goals, fostering a culture of excellence and accountability.
- Provide primary support for various P&C teams in the Americas and secondary support to UK, Europe, and Asia Pacific regional teams, demonstrating expertise and adaptability.
- Review, analyze, and audit data for completeness and accuracy, generating monthly reports and Ad/Hoc reports as needed to inform business decisions.
- Ensure processes achieve full compliance with policy and control environment, including data privacy and SOX, responding to requests for audits and government inspections.
- Bachelor's degree in Human Resources or related field.
- Fluent in English.
- Experience with Human Resources administrative or related experience required, preferably with supervisory responsibilities from a global entertainment environment.
- Must be able to maintain confidentiality and use confidential information appropriately.
- Experience with Workday HR/payroll or other SaaS payroll tools preferred (SAP or PeopleSoft), including EIB data loads. Strong skills required with Outlook, Excel, Word, and PowerPoint.
- International experience is required, specifically in a role supporting the US, Canada, and Latin America.
As a Warner Bros. Careers employee, you can expect a competitive salary of $120,000 per year, depending on your level of experience. Additionally, you will have access to a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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