Admissions Manager

The Admissions Manager will play a key role in driving enrollment success at The American Institute of Monterrey (AIM), an Inspired school. With over 1,800 students across three campuses, AIM is a leading private-bilingual school in Mexico, renowned for its high academic standing and innovative approach to education.

The successful candidate will provide exceptional customer service to prospective parents, agents, students, and feeder schools, ensuring a seamless experience from initial inquiry to student enrollment. This will involve planning and delivering successful admissions events, managing the Admissions Department diary, and liaising with academic staff to organize meetings with prospective parents.

The ideal candidate will have sales management experience within a professional services setting, with a track record of exceeding sales targets. They will possess outstanding verbal and written communication skills, with the ability to communicate effectively with a variety of stakeholders and cross-continent teams. Excellent organizational and time-management skills are also essential, as is the ability to work quickly and accurately to meet deadlines.

• Provide high-level customer service to prospective parents, agents, students, and feeder schools
• Assist the Head of Admissions in planning and delivering successful admissions events
• Manage the Admissions Department diary and organize visits of prospective parents, students, and agents
• Liaise with academic staff to organize meetings with prospective parents
• Accompany visitors to specific areas of AIM to ensure the smooth running of visits and give tours of the school and/or boarding houses when requested
• Ensure prospective parents, students, and feeder schools are informed of entry and interview dates in a timely and professional manner
• Maintain spreadsheets regarding place and scholarship offers at all points of entry, draft offer letters for the Head of School as directed by the Head of Admissions
• Assist the Head of Admissions and the Senior Leadership Team to implement best practice processes to increase retention, including participation in open days, transition events, and feeder school events
• Maintain accurate agent commission records for students enrolled
• Collate New Students Welcome Pack materials and mailing, and liaise with the Communications Manager/Group Marketing Department to ensure relevant material is on the website in a timely manner
• Ensure every student joining AIM at any time has the appropriate welcome and joining information, and liaise with academic and house staff as relevant

The ideal candidate will have a sales management background, with a track record of exceeding sales targets. They will possess excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment. Experience working in the education sector is desirable but not essential.