Culinary Experience Coordinator
hace 1 semana
Overview
We are a leading global marketplace offering top-rated culinary experiences and products.
About the Role:
We seek a highly skilled Culinary Experience Coordinator to manage relationships with our culinary partners, including chefs, sommeliers, and food tour guides.
Responsibilities Include:
- Support culinary partners on Cozymeal with questions or requests related to our platform, upcoming experiences, tools, and communication
- Analyze current processes within the partner support team and identify areas for improvement, including automation and restructuring
- Review existing metrics and KPIs, making adjustments as needed to ensure they accurately reflect the team's performance
- Conduct ongoing analysis of key areas within the partner community and report findings internally
- Collaborate in the development of menus, new experiences, and market launches
- Participate in weekly company and team meetings
Requirements Include:
- Bachelor's degree or equivalent
- 4+ years of experience in account management or customer service
- 3+ years of culinary and/or beverage experience
- 3+ years of leadership experience
- Experience in wine, beer, or mixology is an asset
- Excellent verbal and written communication skills
- Strong data analysis skills
- Ability to be resourceful and responsive
- Possess an interest in technology; online marketplace experience is a plus
- Proficient in Google suite and Excel
What We Offer:
A competitive salary range of $80,000 - $110,000 per year, stock options (after 1 year), and opportunities for growth and learning. Our work environment is friendly, remote-friendly, and offers flexibility. If this role aligns with your skills and interests, we encourage you to explore further.
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