Soft Collections Specialist

hace 3 semanas


Xico, México American Telemarketing Solutions A tiempo completo
Job Title: Soft Collections Representative

We are seeking a highly skilled and results-driven Collections/ Customer Support Agent to join our team at American Telemarketing Solutions.

Key Responsibilities:

  • Contact Debtors: Initiate contact with debtors through phone calls, requiring conversational English and comprehension. Clearly communicate the nature of the debt and establish a cooperative dialogue.
  • Negotiate Payment Plans: Assess the financial situation of debtors and negotiate realistic and achievable payment plans. Provide information on alternative payment options to facilitate debt resolution.
  • Documentation and Reporting: Maintain accurate and detailed records of all communication with debtors. Generate reports on collections activities, outstanding balances, and progress towards collection goals.
  • Compliance: Ensure compliance with relevant laws and regulations governing debt collection practices. Follow ethical and legal standards in all interactions with debtors.
  • Customer Service: Address debtor inquiries and concerns in a professional and courteous manner. Provide assistance and guidance to help debtors understand their financial obligations.

Requirements:

  • High school diploma or equivalent.
  • Proven experience as a customer service agent.
  • Some understanding of debt collections is preferred.
  • Experience with SAP, or other CRMs is a Plus.
  • Excellent negotiation and communication skills.
  • Ability to work independently and as part of a team.
  • Proficient in using collection softwares and or Microsoft Office Suite.

Skills:

  • Strong interpersonal and communication skills.
  • Persuasion and negotiation skills.
  • Detail-oriented with strong organizational abilities.
  • Ability to work under pressure and meet targets.
  • Problem-solving and decision-making skills.

Work Details:

  • Full-time position.
  • $10,000.00 - $11,000.00 monthly salary.
  • Monday to Friday, 8-hour shift.

Benefits:

  • Free beverages.

Location:

  • 11530, Ciudad de México, CDMX: Relocation to the workplace is required or plan to move before starting work.

Language:

  • Advanced English (required).

Workplace:

  • On-site employment.

  • Collections Specialist

    hace 3 semanas


    Xico, México Softwareone A tiempo completo

    **Role Overview**We are seeking a highly skilled Collections Specialist to join our team at SoftwareOne.**Key Responsibilities**: Focus on collections and customer reconciliations Handle, send, and upload invoices Review customer portals to verify invoice status**Requirements**: Bachelor's degree in Accounting, Economics, Banking, or Administration...

  • Collections Specialist

    hace 2 semanas


    Xico, México Mmc Corporate A tiempo completo

    **Collections Specialist Role**We are seeking a skilled Collections Specialist to join our team at Mmc Corporate. As a Collections Specialist, you will be responsible for the attention and collection of invoices in various regions, including LATAM, UK, Canada, and USA.**Key Responsibilities:**Portfolio management and effective collectionUpdating and...

  • Collections Specialist

    hace 3 semanas


    Xico, México Citi A tiempo completo

    Job Title: Collections SpecialistAt Citi, we are seeking a highly skilled Collections Specialist to join our team. As a Collections Specialist, you will be responsible for utilizing advanced negotiation skills to resolve delinquency issues and provide financial solutions to customers.Responsibilities:Utilize computer software to document calls, analyze...

  • Collections Specialist

    hace 2 semanas


    Xico, México Aig A tiempo completo

    Collections SpecialistAt AIG, we're seeking a skilled Collections Specialist to join our team. As a key member of our finance department, you'll be responsible for managing premium collections, resolving customer inquiries, and analyzing payment transactions.Key Responsibilities:Manage premium collections, including generating manual invoices and reconciling...

  • Ar Collections Specialist

    hace 3 semanas


    Xico, México Avantor A tiempo completo

    Job Title: Ar Collections SpecialistAvantor is seeking a highly skilled Ar Collections Specialist to join our team in Mexico City, MX. As an Ar Collections Specialist, you will be responsible for processing accounts receivables and payables, preparing payments for expense vouchers and invoices, and coordinating customer billing and collections activities.Key...

  • Collections Specialist

    hace 3 semanas


    Xico, México Citi A tiempo completo

    As a Collections Specialist at Citi, you will be responsible for reviewing end-to-end collection processes to identify risks and implement controls. You will also review ARCMs to ensure they comply with the MCA Standard and evaluate the impact of potential risks on the business.**Key Responsibilities:** Utilize advanced negotiation skills to resolve...

  • Collections Specialist

    hace 2 meses


    Xico, México Sgs A tiempo completo

    **Job Summary**We are seeking a highly skilled Collections Specialist to join our team at Sgs. As a key member of our Credit Management team, you will be responsible for collecting receivables, documenting customer interactions, and maintaining accurate records.**Key Responsibilities:**Collect receivables from customers based on assigned queuesDocument...

  • Credit Specialist

    hace 3 semanas


    Xico, México Dupont A tiempo completo

    Collections and Credit Specialist RoleAt DuPont, we are seeking a skilled Credit and Collections Specialist to join our team in Mexico. As a key member of our collections team, you will be responsible for managing and coordinating activities related to collections between our company and clients in the region. Your primary goal will be to maintain a healthy...


  • Xico, México Goodleap, Llc A tiempo completo

    About GoodLeap, LLCGoodLeap, LLC is a leading technology company that delivers innovative financing and software solutions for sustainable energy and home efficiency products. With a mission to make sustainable solutions more accessible and affordable, GoodLeap has empowered over 1 million homeowners to adopt eco-friendly technologies.Job SummaryWe are...

  • Collections Specialist

    hace 4 semanas


    Xico, México Hubtek Llc Mexico A tiempo completo

    Join Hubtek Llc Mexico as a Collections SpecialistHubtek Llc Mexico is a company that values young talent and seeks to support the growth of its employees through learning experiences and opportunities for development. We provide services to support companies through our Talent, Technology, and Training offerings.As a Collections Specialist, you will be...

  • Collections Specialist

    hace 4 semanas


    Xico, México Qualtrics A tiempo completo

    Cash Collections SpecialistWe are seeking a highly skilled Cash Collections Specialist to join our Finance team in Mexico. As a key member of our Shared Services Center, you will be responsible for collecting Qualtrics company receivables, reducing overdue invoices, and improving cash flow through timely settlement from customers.Key Responsibilities:Monitor...


  • Xico, México Goodleap A tiempo completo

    About GoodLeapGoodLeap is a leading company in the financial industry, dedicated to providing innovative solutions for borrowers and lenders alike.Job SummaryWe are seeking a highly skilled Bilingual Collections Specialist to join our team. As a Collections Specialist, you will be responsible for outbound and inbound calls with delinquent borrowers, finding...

  • Collections Specialist

    hace 3 semanas


    Xico, México Softwareone A tiempo completo

    **Job Function: Finance**We are seeking a highly skilled Collections Specialist to join our team.**Key Responsibilities:** Follow up with high-value customers on a regular basis to ensure timely payments. Update credit workbench and share trackers & dashboards simultaneously. Facilitate scheduled calls with the Local finance team to discuss resolutions and...

  • Collections Specialist

    hace 3 semanas


    Xico, México Epson America, Inc A tiempo completo

    **Job Summary**:Epson America, Inc is seeking a highly skilled Collections Specialist to join our team. As a key member of our Credit and Collections department, you will be responsible for managing the company's accounts receivable and ensuring timely recovery of payments.**Key Responsibilities**:Monitor and manage accounts receivable to ensure timely...


  • Xico, México Softwareone A tiempo completo

    **Job Function: Finance****Collections Specialist Role**We are seeking a highly skilled Collections Specialist to join our team in Mexico City. As a key member of our finance team, you will be responsible for following up with high-value customers, updating credit workbenches, and facilitating scheduled calls with the local finance team.**Key...

  • Collections Specialist 5

    hace 2 semanas


    Xico, México Citi A tiempo completo

    The Collections Specialist 5 plays a crucial role in ensuring the quality of tasks or services provided, with direct impact on the business. This position works under little to no direct supervision and may service an expansive and/or diverse array of products/services. The specialist applies working knowledge of technical and professional principles and...

  • Collections Specialist

    hace 2 semanas


    Xico, México Logitech A tiempo completo

    Role: Collections SpecialistAs a Collections Specialist at Logitech, you will be responsible for ensuring the completeness of invoicing (CFDI) and other customer-specific requirements around Accounts Receivable (AR) processes for Logitech's key customers in the Mexico region.Key Responsibilities:Be the primary local contact for inquiries, requests, and...

  • Collections Specialist

    hace 4 semanas


    Xico, México Epson America, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled Collections Specialist to join our team at Epson America, Inc. As a key member of our Credit and Collections team, you will be responsible for managing the accounts receivable process, ensuring timely recovery of payments, and providing excellent customer service.Key ResponsibilitiesMonitor and manage accounts...


  • Xico, México Hubtek A tiempo completo

    Job Title: Collections Specialist for HubtekDescription:We are seeking a skilled Collections Specialist to join our team at Hubtek. As a key member of our operations team, you will be responsible for supporting the administrative tasks related to our client's operational and accounting processes.Essential Duties:Enter all uncollected items into our tracking...

  • Soft Skills Specialist

    hace 7 días


    Xico, México El Puerto De Liverpool (Corporativo) A tiempo completo

    We are seeking a proficient Soft Skills Specialist to join our team. The successful candidate will have experience in developing and implementing training programs that focus on communication, teamwork, and problem-solving skills.The ideal candidate will have a strong background in human resources and a proven track record of improving employee performance...