Network Infrastructure Architect

hace 7 días


Juárez, Chihuahua, México Hemmersbach Gmbh & Co. Kg A tiempo completo

Unlock a world of opportunity as a Network Specialist at Hemmersbach Gmbh & Co. Kg, where you'll play a pivotal role in supporting all business and technology services on a 24x7x365 basis.

With a strong focus on network security framework design and management, including remote access, local firewalls, Access Control Lists, VLANs, and monitoring and alarming for anomalies, this is an exciting chance to demonstrate your expertise in lab and manufacturing environments.

Benefits:

Buddy program- Internal career development- International environment- Job with purpose- Mentor program- Trusted working hours

Your Skills:

To excel in this role, you'll need at least 6 years' experience working in a 24x7 mission-critical Network or Technical Operations Center environment. You should be able to adjust to changing workflow on the fly while demonstrating your ability to work on multiple tasks. Excellent interpersonal and communication skills are also essential.

You'll also require experience troubleshooting and resolving server systems issues (low disk space events, CPU, memory) and familiarity with enterprise-class monitoring/management systems and associated technologies, including Datadog.

Your Tasks:

This is a critical position that involves responding to health monitors and alerts, leading the incident management process, and facilitating internal and external partner communications to assist with resolution of production incidents.

You'll leverage regular reports and dashboards to ensure team members are maintaining or exceeding established individual Key Performance Indicators (KPI's). Responding to escalations from Customer Service (Tier 1 & 2) or Partner NOCs is also a key responsibility.

What We Offer:

Hemmersbach provides IT infrastructure services in over 190 countries with 50 own subsidiaries. Our team delivers exclusively for leading companies in the IT industry. As part of our organization, you'll have the opportunity to make a positive impact, with 20% of our profits going into Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family.



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