Process Development Specialist

hace 1 mes


Juárez, Chihuahua, México Genpact A tiempo completo

Genpact, a global professional services and solutions firm, is looking for a skilled Process Developer to join our team in Cd. Juarez, Mexico.

The ideal candidate will have strong analytical skills, excellent communication abilities, and the capacity to multitask in a fast-paced environment.

Key responsibilities include reconciliations and reporting, month close reporting and periodic dashboard reporting, account set-ups, and customer care assistance with online account setups and disputes.

A successful Process Developer will also be responsible for system set-up, accounts updates, legal documents handling, interdepartmental call coordination, and client management special requests.

We are seeking a highly proactive and reactive individual who can interpret data, analyze issues, and provide second-level resolution.

The candidate should possess excellent customer-centricity, results orientation, and self-orientation, as well as the ability to manage various customer platforms.

Training and presentation skills are essential for this role, as the candidate will be required to train and present to clients.

An estimated salary for this position ranges between $25,000 and $35,000 per annum, depending on experience and qualifications.

This full-time position requires a High School Diploma/GED and offers a dynamic work environment with opportunities for growth and development.



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