Implementation Specialist

hace 3 semanas


Zapopan, Jalisco, México Oracle A tiempo completo

**Job Overview**

An Implementation Consultant - Food & Beverage Systems at Oracle is responsible for the installation, education, and project management of Oracle Hospitality Food & Beverage solutions and its associated interfaces.

**Key Responsibilities**

Install and configure the Oracle Hospitality F&B product suite, including hardware and peripherals.

Impart specific knowledge related to restaurant operating procedures and ensure adherence to the latest training and installation standards.

Work with the My Oracle Support global support system and Support organization to escalate client issues and ensure service level requirements are exceeded.

Participate in quality assurance of new product and/or version release software and submit timely and accurate project status and other required reporting.

**Requirements**

Credentials and Experience:

Previous experience with Oracle Hospitality Simphony Point-of-Sale or similar F&B Point-of-Sale software products.

Tertiary qualification in a Technical or Hospitality Management field.

Knowledge of manual Food & Beverage procedures and relational database management systems such as Oracle 12c, 19c Database Server.

Good working knowledge of TCP/IP networks, PC's, and troubleshooting techniques.

Professional Skills:

Analytical problem-solving skills, project management skills, and strong presentation and interpersonal skills.

Superior communication skills, written and verbal, and ability to read, write, and speak English and Spanish.

**Abilities**

Ability to work effectively with clients at all levels of the organization, work unsupervised or as a team member, and think creatively to create new ideas.

A self-starter with initiative, drive, and strong desire to succeed, and ability to work under stress and flexibility with people, time, and shifts.



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