Devops Engineer

hace 2 semanas


Guadalajara, Jalisco, México Koch Industries A tiempo completo
About the Role

We are seeking a highly skilled Devops Engineer to join our team at Koch Industries. As a key member of our Global Direct Collection Team, you will play a critical role in building strategic relationships with customers, understanding their business models, and identifying challenges in the payment process.

Key Responsibilities
  1. Customer Relationship Building: Develop and maintain strong relationships with customers, understanding their business needs and identifying opportunities for improvement.
  2. Payment Process Optimization: Analyze and optimize the payment process to improve cash flow and reduce disputes.
  3. Dispute Resolution: Log and follow up on customer disputes, working with internal and external stakeholders to resolve issues.
  4. Communication and Partnership: Collaborate with Credit Analysts, Sales, and Account Management teams to take appropriate financial decisions.
  5. Project Leadership: Lead and/or participate in business enhancement projects across countries/regions.
Requirements
  1. Education: Bachelor or master's degree in Finance, Administration, Business, Economics, or similar.
  2. Language Skills: Advanced Portuguese.
  3. Experience: 1 year of experience in collection, customer service, accounts payable or receivable.
  4. Skills: Understanding of collection strategies and financial concepts, good communication, negotiation, and conflict resolution skills, ability to build relationships across teams and cultures.
  5. Additional Benefits: Life insurance, Major Medical Insurance, Savings Fund, 12 paid holidays in your first year, restaurant and food vouchers, and other flexible benefits.

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