Field Service Technician

hace 7 días


Monterrey, Nuevo León, México oilandgas A tiempo completo
Job Summary

We are seeking a highly skilled Field Service Technician to join our team at oilandgas. As a key member of our technical support team, you will be responsible for providing exceptional service and support to our customers in the oil and gas industry.

Key Responsibilities
  1. Equipment Diagnostics and Repair: Perform on-site diagnosis and repair of equipment to ensure optimal performance and efficiency.
  2. Training and Development: Deliver customized training programs to customers on various equipment technologies and applications.
  3. Remote Support: Provide timely remote support to customers via phone or email to resolve technical issues and improve equipment performance.
  4. Tooling Setup and Maintenance: Authoritatively identify and resolve tooling setup issues on customers' production lines to minimize downtime and optimize production.
  5. Strategic Problem-Solving: Apply strategic policies to achieve short-term results within one year, addressing moderate complexity challenges and improving overall equipment performance.
  6. Customer Engagement: Exert influence over external customers regarding procedures, practices, and policies in your area of responsibility to ensure exceptional customer satisfaction.
Requirements
  1. Technical Experience: Relevant technical experience paired with a validated educational foundation in Engineering.
  2. Design and Layout Proficiency: Proficiency in reading and interpreting design and layout drafting.
  3. Technical Expertise: 1 to 3 years of technical experience and educational background in Engineering (Automation, Electric, Electronics, Mechanical).
  4. Electro/Mechanical Skills: Adept electro/mechanical skills (in electrical & electronics) and possession of a valid driver's license.
  5. Service-Oriented Demeanor: Service-oriented demeanor, capable of lifting 50 pounds and unfazed by travel requirements.
  6. Communication Skills: Proficiency in English for effective communication and conveniently located in the Queretaro area.
  7. Problem-Solving Skills: Strong fixing skills and the ability to think on your feet.
Preferred Qualifications
  1. Previous Experience: Previous experience in a similar field service capacity.
  2. Certifications and Training: Additional certifications or training relevant to the role.
  3. Ultrasonic Equipment Experience: Familiarity with ultrasonic equipment and its applications.
  4. Industry Experience: Experience in plastic joining, metal welding, or cleaning solutions.
Our Offer To You

We offer a competitive benefits package to recognize and support our employees, including a dedication to diversity and equal opportunity. We welcome all qualified candidates to apply and become part of our team, regardless of gender identity, race, sexual orientation, disability, age, religion, and/or nationality.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.



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