Customer Service Representative

hace 4 semanas


Santiago de Querétaro, Querétaro de Arteaga, México Valeo A tiempo completo

Valeo is a leading global company in the automotive industry, dedicated to designing innovative solutions for a greener and more secure mobility. As a Customer Service Contact, you will play a key role in ensuring the seamless integration of customer demands into our system, while maintaining high service levels and ensuring timely delivery of products.



Main Responsibilities


  • Manage customer demands by driving Sales and Operation Plan and Master production schedules
  • Ensure accurate integration of customer requirements into our system, resolving any integration errors
  • Monitor supply chain activities, including procurement, production, and shipping, to ensure timely delivery of products
  • Manage co-operation and logistics issues with external platforms, ensuring correct parameters are applied to each reference
  • Communicate effectively with customer contacts, adapting communication methods and frequency to meet their needs


Key Performance Indicators


  • Ensure feasibility of customer programs internally, negotiating delivery dates as needed
  • Measure daily service rate for each customer, proposing action plans to improve service levels
  • Ensure accurate production sequencing based on real customer demand


About Valeo

Valeo is a global leader in the automotive industry, with over 20,000 engineers working in Research and Development. We value diversity and international collaboration, and offer a range of opportunities for career growth.



Why Join Us?


  • Be part of a global innovative company with a strong commitment to sustainable development
  • Work in a multi-cultural environment that values diversity and international collaboration
  • Enjoy a range of benefits, including career growth opportunities and a commitment to limiting the environmental impact of our activities


Valeo is a company that values its employees and offers a range of benefits, including career growth opportunities and a commitment to limiting the environmental impact of our activities.



  • Santiago de Querétaro, Querétaro de Arteaga, México Chemetall A tiempo completo

    Customer Service RepresentativeThe Customer Service Representative is responsible for providing exceptional customer service to Chemetall's customers and sales representatives. This role requires strong communication and analytical skills to manage multiple tasks and provide timely support.Key Responsibilities:Fulfill order management in SAPDrive customer...


  • Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (MEAU) A tiempo completo

    Job Title: Customer Service RepresentativeAbout the Role:Mitsubishi Electric Automation, Inc. (MEAU) is seeking a skilled and customer-focused individual to join our team as a Customer Service Representative. This role will be responsible for providing exceptional support to our customers, ensuring their needs are met, and delivering outstanding service...


  • Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo

    We are seeking a highly skilled Customer Service Representative to play a critical role in ensuring the satisfaction of our valued customers. Reporting directly to the Customer Care Supervisor, you will be responsible for providing exceptional service through the Zendesk chat platform.As a Customer Service Representative, you will respond promptly to...


  • Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo

    About the Role:Ria is seeking a highly skilled Customer Service Representative to join our team in Mexico. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries, and ensuring their satisfaction with our services.Key Responsibilities:Respond to customer inquiries and...


  • Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (MEAU) A tiempo completo

    At Mitsubishi Electric Automation, Inc. (MEAU), we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for ensuring timely and professional communication with our customers, resolving customer inquiries and issues efficiently, and providing exceptional customer...


  • Santiago de Querétaro, Querétaro de Arteaga, México Maxcess A tiempo completo

    **Customer Service Representative Position Overview**We are seeking a highly skilled Customer Service Representative to join our team at Maxcess. As a key member of our US Domestic CSR team, you will be responsible for providing exceptional customer service to our clients based exclusively in the US.**Key Responsibilities:**Manage all quote and order...


  • Santiago de Querétaro, Querétaro de Arteaga, México Cronoshare A tiempo completo

    About the RoleAs a Customer Service Representative, you will be the face of our company, providing exceptional support to our customers through various channels.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chatResolve customer complaints in a timely and professional mannerProvide product information and assist with...


  • Santiago de Querétaro, Querétaro de Arteaga, México EagleBurgmann A tiempo completo

    Key ResponsibilitiesAs a Customer Service Representative at EagleBurgmann, you will be responsible for identifying customer needs and providing tailored solutions. This includes generating technical-commercial quotations, following up on sales processes, and providing support to the Finance Department.QualificationsBachelor's degree or technical career in...


  • Santiago de Querétaro, Querétaro de Arteaga, México Ellsworth Adhesives S. De R.L. De C.V. A tiempo completo

    At Ellsworth Adhesives S. De R.L. De C.V., we are seeking a highly skilled Customer Service Representative to join our team. As an Account Specialist, you will play a crucial role in maintaining our white glove customer service to our customers.Key Responsibilities:Receiving and promptly entering orders and quotes for customers.Managing end-to-end order...


  • Santiago de Querétaro, Querétaro de Arteaga, México Eaton A tiempo completo

    Eaton's Corporate Sector division is currently seeking a highly skilled Customer Service Representative.**Key Responsibilities:**A. Process and manage order-related activities for distributors efficiently.B. Identify opportunities for process improvements and implement changes that enhance customer satisfaction and operational efficiency.C. Maintain daily...


  • Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (MEAU) A tiempo completo

    About Mitsubishi Electric Automation, Inc.Mitsubishi Electric Automation, Inc. (MEAU) is a leading provider of automation solutions and products. We are seeking an experienced Customer Service Representative II to join our team in providing exceptional customer service and support.Job SummaryThe Customer Service Representative II will be responsible for all...


  • Santiago de Querétaro, Querétaro de Arteaga, México Fedex Express Lac A tiempo completo

    As a Customer Service Representative at FedEx Express Lac, you will be responsible for providing exceptional customer service and support to our clients. Your primary duties will include:⁠ ⁠Tracing packages and answering customer inquiries regarding FedEx products and services⁠ ⁠Providing over-the-counter and over-the-phone service to customers⁠ ...


  • Santiago de Querétaro, Querétaro de Arteaga, México Fedex Express Lac A tiempo completo

    OverviewFedEx Express Lac is a leading global logistics and transportation company, recognized for its commitment to innovation, technology, and customer satisfaction.We are seeking a highly motivated and skilled Customer Service Representative - Logistics Coordinator to join our team in the Americas region.


  • Santiago de Querétaro, Querétaro de Arteaga, México Maxcess A tiempo completo

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at Maxcess. In this role, you will be responsible for providing exceptional customer service to internal and external customers.About the Role:The successful candidate will have excellent organizational skills, proficiency in Microsoft Office, and strong communication...


  • Santiago de Querétaro, Querétaro de Arteaga, México Nutreco A tiempo completo

    Key Responsibilities:As a Customer Service Representative at Nutreco, you will be responsible for providing exceptional customer service and support to our clients. This includes:Supporting and initiating follow-up actions by contacting customers and informing them about products to contribute to effective customer communication.(Re)negotiating contracts...


  • Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo

    Ria is seeking a skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing accurate and efficient responses.Key Responsibilities:Answer and make calls to customers to address their needs and concernsRespond to...


  • Santiago de Querétaro, Querétaro de Arteaga, México Bison Transport A tiempo completo

    **Logistics Excellence at Bison Transport**We are seeking a highly skilled and motivated Customer Service Representative to join our team at Bison Transport. As a key member of our logistics team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.**Key...


  • Santiago de Querétaro, Querétaro de Arteaga, México Eaton A tiempo completo

    Eaton's Corporate Sector division is seeking a skilled Customer Service Representative to fulfill order management related activities for distributors.**Key Responsibilities:**• Identify and implement process improvements to enhance efficiency and productivity.• Maintain daily usage of the Customer 360 tool to ensure seamless customer interactions.•...


  • Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (MEAU) A tiempo completo

    Position Summary:We are seeking a highly skilled Customer Service Representative II to join our team at Mitsubishi Electric Automation, Inc. (MEAU). This role is responsible for all aspects of order fulfillment from order entry to billing, as well as providing support to customers, regional sales personnel, and field service technicians.Key...


  • Santiago de Querétaro, Querétaro de Arteaga, México Eaton A tiempo completo

    Eaton's Corporate Sector division is currently seeking a Customer Service Representative to fulfill order management related activities for distributors.**Key Responsibilities**:A. Identify and implement process improvements to enhance customer satisfaction and departmental performance.B. Maintain daily usage of the Customer 360 tool to track customer...