Help Desk Support Specialist

hace 11 horas


Guadalajara, Jalisco, México Wipro Limited A tiempo completo

Wipro Limited, a leading technology services and consulting company, seeks a talented Help Desk Support Specialist to join their team.

Salary: $60,000 - $80,000 per year

About the Role:

We are looking for an experienced Service Desk Analyst to support our global clients. As a key member of our team, you will be responsible for providing technical support and troubleshooting issues via phone, email, or remote desktop sharing.

About Us:

At Wipro Limited, we have a proud history of over 75 years, with revenue exceeding $10.4 billion in FY22. We operate in 66 countries, serving over 1,400 active global clients.

Requirements:

To succeed in this role, you will need:

  • 2+ years of experience as a Service Desk Analyst;
  • Intermediate English level;
  • Remote troubleshooting experience;
  • Ticket management experience.

Benefits:

We offer a competitive salary and benefits package, including opportunities for growth and development in a dynamic and supportive environment.


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