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Front Desk Associate

hace 2 semanas


Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

About Us

MARriott International, Inc is a global hospitality leader, driven by customer needs and passions to enrich their lives so they can travel anywhere and experience anything. We believe in serving our guests from the moment they book to the moment they arrive.

Job Summary

We are seeking a highly motivated Front Desk Associate who will be responsible for ensuring guest satisfaction through check-in/check-out process, room assignment, and other related duties.

Main Responsibilities

  • Process guest arrivals and departures in a friendly and efficient manner.
  • Assign rooms based on guest preferences and hotel availability.
  • Provide information and assistance to guests regarding hotel facilities and services.
  • Handle guest complaints and resolve issues promptly and professionally.

Requirements

To be successful as a Front Desk Associate, you should have excellent communication and interpersonal skills, with the ability to work well under pressure. You should also be able to multitask and prioritize tasks effectively.

What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.