Cybersecurity Defender

hace 3 semanas

Guadalajara, Jalisco, México F5 A tiempo completo
Job Description

We are seeking a skilled Cybersecurity Defender to join our Global Security Operations Center (SOC) team at F5. As a SOC Engineer, you will be responsible for managing cloud-based security systems on behalf of our clients, providing real-time protection, detection, mitigation, and resolution of security events.

Responsibilities:
  • Take proactive and reactive steps to mitigate Application Layer security attacks or threats against our customers
  • Interact directly with customers who are under attack via phone, chat, email and/or ticketing systems
  • Provide proactive and real-time guidance to customers on security protocols and defensive security response
  • Document actions taken in incident management systems, knowledge base, or ticketing systems as required
  • Establish yourself as a trusted security advisor internally and externally
  • Assist clients with onboarding and provisioning
  • Engage and support cross-functional teams
  • Appropriately manage time and customer issues based on issue severity and business needs
  • Collaborate with Product Management and Development on requirements and product release activities
  • Identify, define, and implement process and procedure improvements
  • Ensure documented processes and procedures are relevant and up to date
Requirements:
  • 0-2 years' experience administering Web Application Firewalls
  • Must be able to communicate technical and operational details fluently in English (written and oral)
  • Skilled understanding and experience with HTTP and web application security (school project experience counts)
  • Familiarity with SQL injection, cross-site scripting, web scraping, CSRF, brute force, cookie manipulation, parameter tampering, and other emerging Layer 4-7 attacks/vulnerabilities to define, configure, and manage security policies encouraging RFC compliance
  • Excellent customer service skills
  • Troubleshooting and problem-solving ability including analytical thinking and a strong attention to detail

The ideal candidate will have a passion for information security, enjoy solving problems and sharing knowledge with others, excel under pressure, and be continuously looking for opportunities for personal and team improvement.

$80,000 - $120,000 per year, depending on experience and qualifications. The salary range is an estimate based on industry standards and the location of the job in Guadalajara, Mexico.

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