Operations Manager

hace 4 semanas


Cuernavaca, Morelos, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

About the Role

We are seeking a highly skilled Shift Area Manager to join our Amazon Logistics team in Last Mile Operations. As a key member of our team, you will be responsible for leading a team of Process Assistants and Delivery Service Providers (DSPs) in daily management of the delivery station.

Key Responsibilities

  • Lead daily meetings, training sessions, and assign job duties to DSPs.
  • Review operational forecasts and determine productivity requirements for sort operations.
  • Support all safety programs to ensure a safe work environment for all associates and DSPs.
  • Proactively identify and lead process improvement initiatives and Lean tools.
  • Train and develop team members.
  • Implement Continuous Improvement Projects.
  • Build strong relationships with stakeholders and peers.
  • Monitor and audit plans for DSPs, including staffing, schedules, quality initiatives, and performance levels.
  • Promote best practices and continuous process improvements across the team.

About the Team

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.

Requirements

  • Bachelor's degree or equivalent.
  • 2+ years of direct management experience for employees and their performance.
  • 3+ years of general experience.
  • Intermediate-advanced English proficiency (B2+).

What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and experienced leader looking for a new challenge, please submit your application.



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