Financial Operations Specialist
hace 1 mes
At the LEGO Group, we are seeking a skilled Financial Operations Specialist to join our Business Service Operations (BSO) team in Monterrey, Mexico.
The estimated annual salary for this position is around $60,000-$80,000, depending on experience and qualifications.
Job Overview
We are looking for an experienced professional to manage debt collection, follow up on overdue payments, and advise on payment allocation. The ideal candidate will have strong analytical skills, attention to detail, and excellent communication abilities.
Key Responsibilities:
- Delivering high-quality customer service within the Accounts Receivable department
- Managing debt collection for all Americas regions
- FOLLOWING UP ON OVERDUE PAYMENTS AND COLLECTIONS
- Advising on payment allocation and disputing issues with customers
- Reconciling customer accounts and monitoring credit limits
- Sending weekly aging reports to partners
- Preparing and sending statements of accounts and providing provision calculations
- Working closely with the Credit Risk Wheel team to identify and address collection issues
- Outsourcing collections to third-party agencies or lawyers when necessary
- Providing regular debtor reporting and control tool tasks
Accountable for:
- Providing expert advice to Sales/Country/General Managers on payment risks associated with customers
- Collaborating with Finance Business Partners to optimize Accounts Receivable Aging and reduce risks exposure
- Maintaining accurate records of market aging and bad debts, ensuring compliance with company policies and procedures
- Developing and implementing optimization initiatives across regional and global functional areas
- BUILDING STRONG RELATIONSHIPS WITH SENIOR PARTNERS AND CUSTOMERS TO MEET THEIR NEEDS
- Exploring opportunities to improve the Order-to-Cash process and enhance customer satisfaction
What We Offer:
- An attractive estimated annual salary between $60,000-$80,000, depending on experience and qualifications
- A comprehensive benefits package, including life insurance, disability coverage, and access to the Headspace App for employee wellness
- A generous colleague discount program, allowing you to enjoy exclusive savings on LEGO products
- A performance-based bonus scheme that rewards team success and individual contributions
- A dynamic and collaborative work environment, with opportunities to build relationships and develop your skills
About Us:
The LEGO Group is a leader in the toy industry, known for our commitment to creativity, innovation, and sustainability. Our Business Service Operations team plays a critical role in supporting our business growth and success. As a Financial Operations Specialist, you will be part of a talented team dedicated to delivering exceptional results and making a lasting impact on our organization.
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