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**About Intugo**
We are a leading international company seeking a highly skilled Accounting Specialist to join our team.
**Key Responsibilities**:
• Collect outstanding balances from clients in a timely manner.
• Prepare balance summary spreadsheets for parent/child accounts.
• Provide account reconciliations when requested.
• Review account notes in the accounting system to ensure accuracy of dollar amounts to be collected.
• Perform follow-up calls and/or send collection notices to collect on outstanding balances.
• Draft and send final demand letters and reduced rate letters.
• Negotiate and work closely with the Collection Manager on settlement offers and/or payment plans.
• Interface with Sales to address accounts needing special action.
• Proactively escalate pre-suspension alerts to Business Operations due to non-payment of account balances.
• Address customer complaints regarding invoicing or services rendered.
• Recommend and prepare accounts to be outsourced to a third-party collection agency.
• Responsible for following up on missing checks, credit card issues, misapplied payments, and incorrect payment data entry.
• Research overpayments made by clients.
• Assist Accounts Receivable with researching unapplied cash.
• Attend weekly/biweekly aging meetings with Business Operations on accounts that are 60+ days past due.
• Minimize bad debt exposure by keeping 60+ past due accounts at a minimum.
**Requirements**:
• 1 year of customer service or data entry experience or previous collections experience.
• Strong attention to detail.
• Solid analytical/problem-solving skills.
• Demonstrated strong organizational and time management skills.
• Excellent communication skills.
• Experience working with US-based and International Clients.
• Ability to work independently.
• Detail-oriented, good work ethic.
**Preferred Qualifications**:
• Proficiency in Excel and Word.
• Previous accounting experience.
• College degree in accounting or secondary educational coursework.
• Working knowledge of bookkeeping, record keeping, and clerical reporting procedures.
• Proficiency in Great Plains and online banking functionality.
**What We Offer**:
• Competitive salary: $18,500.00 per month.
• Comprehensive health insurance.
• Meal vouchers.
• Opportunity to work with a dynamic international company.
**Work Environment**:
• Full-time position.
• Morning shift.
• On-site work.
