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Senior Security Operations Engineer
hace 2 meses
Medallia is a pioneering Experience Management company that has revolutionized the way organizations understand and manage customer, employee, and candidate experiences. Our award-winning SaaS platform, Medallia Experience Cloud, is the market leader in experience management.
We are committed to creating a culture that values diversity, equity, and inclusion. Our global workforce is our greatest strength, and we strive to create an environment where every individual can bring their whole self to work.
We believe that every experience matters, and we are passionate about building a culture that reflects this value. Our team is dedicated to creating pragmatic solutions to complex problems, and we are always seeking out ways to improve our processes and infrastructure.
The Role and TeamThe Security Operations team at Medallia plays a critical role in protecting our customers, employees, and infrastructure from cyber threats. We are a next-generation team that focuses on DevSecOps methodology, utilizing best-in-class tools to deliver robust security capabilities across our multi-cloud platform.
We work closely with our Red-Team and perform tabletop exercises to build company-wide muscle memory for responding to incidents. Our team is passionate about security, threat hunting, automation, and rapid iteration, and we are always looking for ways to improve our detection and response capabilities.
We are seeking a Senior Security Operations Engineer who shares our passion for security and can work closely with our global engineering teams to ensure that we have best-in-class detection and response capabilities deployed throughout our platform.
Responsibilities- Design and implement security use cases in our SIEM and SOAR systems, utilizing pattern matching techniques, machine learning algorithms, and statistical models to detect and respond to insider threats, advanced persistent threats, and anomalous behavior.
- Develop detection mechanisms to identify indicators of compromise and security malfeasance or misconfiguration.
- Respond to security incidents and lead investigations related to real or potential indicators of compromise.
- Build automation around our security response and reduce the need for high-touch, human intervention, and investigation into common security events and patterns.
- Utilize various open-source tools, platforms, and scripting languages to instrument and build our security platforms and tools using an infrastructure-as-code model on a hybrid (cloud and on-premise) platform.
- Participate in our on-call security operations team that protects our customers, employees, and infrastructure from common and novel threat actors.
Minimum Qualifications
- 4 or more years of experience in the Security Operations field, including experience in responding to security issues or challenges, such as threat hunting, intrusion detection, signals intelligence, incident response, forensics, security architecture, and infrastructure.
- Prior experience administering or working with Security Information Event Management (SIEM) systems, such as Splunk, ElasticSearch, Qradar, etc., and experience analyzing large data sets to separate true signals from noise.
- Knowledge/understanding of how HIDS, Networking devices, Anti-Malware, Anti-Spam, and DLP solutions work, and possess a deep understanding and recent experience with Linux/Windows/Mac system administration and hardening.
- Programming experience in one or more languages, such as Python, Bash, Go, Java, or C.
- Prior experience administering or working with a Vulnerability Management tool, such as Tenable, InsightVM, Qualys, and responding to vulnerabilities detected by the tool (triage, prioritization, and remediation).
- Strong troubleshooting capabilities, a curious mindset, a willingness to continually increase detection capabilities, and a passion for both the human and technical aspects of information security.
Preferred Qualifications
- Prior experience working with cloud providers, AWS, GCP, Azure, OCI, especially hands-on experience on cloud security posture management, IAM roles, policies, etc.
- Prior experience working with open-source tools like Terraform, Packer, GIT, and Jenkins.
- Prior experience working with Kubernetes environments.
- Prior experience working with Security Orchestration and Automation Response tools (SOAR).
- Prior experience working with WAF/RASP solutions.
- Prior experience working with DLP and web filtering solutions.