Senior Database Patching Specialist

hace 1 semana


Zapopan, Jalisco, México Oracle A tiempo completo
About the Role

This is a highly specialized role that requires a deep understanding of database architecture and operations. The successful candidate will be responsible for delivering accurate and timely planning for system and database patching and upgrade tasks.

Key Responsibilities:
  • Serving as the primary technical contact for all customer issues related to database patching and upgrades.
  • Training customers in the effective use of Oracle support resources.
  • Owning the delivery of crucial services and assessments related to database patching and upgrades.
  • Meeting regularly with customers to understand their critical systems and develop strategic plans for database patching and upgrades.
  • Coordinating the resolution of specific customer requests by bringing the accurate Oracle resources to bear.
Requirements

To succeed in this role, you will need to have excellent customer service experience, excellent written and oral communication skills, organization skills, and detailed knowledge of critical and IT concepts, strategies, methodologies, and practices.

You will also need to have a Bachelor's and Master's degree or equivalent experience in Computer Science or Engineering, experience in multi-tier architecture environments, and high-level skills in database upgrades and patching and general computer programming and confirmed experience in database analysis, prioritizing, data and process mapping.

Fundamental understanding of computer networking, systems, and database technologies is also required, as well as ability to handle various tasks, excellent verbal and written English language skills, and motivation, initiative, and ability to meet schedules required in a fast-paced environment.

Bonus Skills
  • Oracle RAC, CRS, Cellcli, ASM, RMAN, Data Guard certifications.
  • Experience with Oracle Engineered Systems and Oracle Technology.
  • Oracle installation, patch and upgrade within production environments.
  • Experience with OEM, Grid control, RMAN, Linux OS, Oracle Database Administration.
  • Server and storage setup and administration.
  • ITIL certification.
Estimated Salary: $120,000 - $180,000 per yearWhat We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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