Senior ServiceNow Systems Architect
hace 3 semanas
Zebra Technologies is a forward-thinking company where you have opportunities to learn and grow in a dynamic environment. As part of Zebra Nation, you are seen, heard, valued, and respected.
Job SummaryWe are seeking a Senior ServiceNow System Analyst to fortify our ServiceNow development team. The Senior Advisor will manage highly complex business problems to be solved with automated systems.
Responsibilities:- Manage highly complex business problems to be solved with automated systems.
- Develop mission-critical process flows and solutions for business problems.
- Oversee the validity of data entered into established tables, fields, and system databases.
- Build and produce complex reports using query and flexible reporting tools to meet the requirements of business management and staff.
- Oversee system upgrades, including planning and scheduling, coordination, and deploying.
- Lead cross-functional linked teams to address business or systems issues.
- Bachelor's Degree required. Advanced Degree preferred.
- 12+ years of experience.
- Demonstrated ability to interface with all levels of management.
- Demonstrated ability to manage end-user issues.
- Ability to lead teams collaboratively.
- Ability to design highly complex systems and tools.
- Oversee management and strategy of documentation processes.
- Advanced analytical skills.
- Strategize IT solutions.
- Highly experienced in effectively providing direction to manage in a fast-paced, high-growth, rapidly changing environment.
- Ability to identify and manage process improvements.
- Lead business partner and stakeholder discussions to determine business objectives and translate these into detailed requirements for software developers.
- Lead solution development through extensive knowledge of ServiceNow technologies, operational process development experience while demonstrating creativity, innovation, and ingenuity.
- Champion significant projects and/or initiatives.
- Lead IT software developers through technical decisions that accomplish business outcomes, meet Information Security requirements, and compatible with time/resource constraints.
- Identify project or initiative milestones and phases to align with timeframes and budget.
- Perform effective organizational change management practices and conduct user acceptance testing.
- Manage software development team delivery to optimize business value by aligning development activity with organizational priorities.
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