Cloud Tech Support Engineer Network Hybrid Role In Monterrey

hace 4 días


Monterrey, Nuevo León, México U Hi A tiempo completo

Job Summary

At U Hi, we are seeking a highly skilled Cloud Tech Support Engineer Network Hybrid Role In Monterrey to join our team. As a key member of our technical support team, you will be responsible for providing expert-level technical support to our customers via phone, email, and chat.

Key Responsibilities

  • Diagnose and resolve technical issues related to cloud-based services and network infrastructure
  • Provide timely and effective support to customers, ensuring high levels of satisfaction and loyalty
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Stay up-to-date with the latest technologies and industry trends to ensure expertise and knowledge

Requirements

  • 3+ years of experience in technical support or a related field
  • Strong knowledge of cloud-based services and network infrastructure
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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