E-Commerce Operations Specialist
hace 3 semanas
**About the Role**
PepsiCo is seeking a highly skilled E-Commerce Operations Specialist to join our team. As a key member of our customer care team, you will be responsible for delivering exceptional customer experiences through prompt and accurate responses to customer inquiries.
**Key Responsibilities**
- Become the single point of contact for the local Call Center/Whatsapp Chatbot/InApp Chatbot to receive unsolved issues and provide feedback about them
- First contact resolution on topics that can be handled directly on Customer Engagement Portal (CEP): Phone Number Updates, Lock/Unlock Accounts, Validate Order Status, Validate Client Status
- Create new incidents in Service Now: Classify Impact & Urgency for each incident, Categorize incidents: Internal, Local, Global, Follow up each incident until resolution, Use active communication channels to notify customers of resolution
**Requirements**
- Fluent in English
- Ability to adjust to constantly-changing technology, processes, and team structures
- Strong proficiency in computer systems and data entry
- Ability to work with minimal supervision
- Superior problem solving and analytical thinking skills
**What We Offer**
PepsiCo is an equal opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a workforce and innovation for the organization.
-
E-Commerce Operations Specialist
hace 2 semanas
Xico, México Linkedin Limited Listings A tiempo completoWe are revolutionizing the e-commerce world by partnering with winning merchants to onboard, optimize, and operate successful brands.About usRazor Group is one of Europe's fastest-growing and most profitable unicorns, with nearly $1 billion in equity and debt funding from leading investors.As a Amazon Seller Central Specialist, you will have diverse...
-
Marketplace Operations Specialist
hace 7 días
Xico, México Pro Coffee Gear A tiempo completo**Job Title: Marketplace Operations Specialist**We are seeking a highly skilled Marketplace Operations Specialist to oversee our presence on Amazon and eBay platforms. The role involves managing product listings, analyzing sales performance, and implementing effective marketing strategies to drive sales and increase visibility.**Responsibilities**:•...
-
Operations Specialist
hace 3 semanas
Xico, México Amazon A tiempo completoOperations SpecialistThe FBA Operations Specialist plays a crucial role in ensuring the efficient functioning of Amazon's fulfillment centers. This position requires a detail-oriented individual who can analyze data, identify trends, and propose solutions to drive operational efficiencies.Key Responsibilities:Monitor inventory levels and work with...
-
E-Commerce Marketing Specialist
hace 3 semanas
Xico, México Diageo A tiempo completoJob Title: E-Commerce Marketing SpecialistJob Summary:Diageo is seeking an E-Commerce Marketing Specialist to join our team in Mexico City. The successful candidate will be responsible for shaping and executing our brands' digital presence across various beverage categories. The ideal candidate will have a deep understanding of Mexico's e-commerce landscape...
-
CMDB Specialist
hace 3 semanas
Xico, México Toshiba Global Commerce Solutions A tiempo completoAbout Toshiba Global Commerce SolutionsToshiba Global Commerce Solutions is a leading provider of technology services for retail businesses, helping them create high-quality digital platforms and products that accelerate time to market.Job DescriptionWe are seeking a highly skilled CMDB Specialist to join our team. As a CMDB Specialist, you will be...
-
E-Commerce Marketing Specialist
hace 3 semanas
Xico, México Diageo A tiempo completoE-Commerce Marketing SpecialistDiageo is seeking an experienced E-Commerce Marketing Specialist to join our team in Mexico City. As a key member of our digital marketing team, you will be responsible for driving seamless digital shopping experiences that outshine competitors and align with our overall business and channel strategies.Key...
-
E-Commerce Marketing Specialist
hace 3 semanas
Xico, México Diageo A tiempo completoE-Commerce Marketing SpecialistWe are seeking a highly skilled E-Commerce Marketing Specialist to join our team at Diageo. As a key member of our marketing team, you will be responsible for shaping and executing our digital presence across various beverage categories, including whisky, tequila, vodka, and ready-to-drink beverages.Key...
-
Logistics Operations Specialist
hace 2 semanas
Xico, México Linkedin Limited Listings A tiempo completoWe are a leading e-commerce consumer goods company, on a mission to build an innovative house of brands. Our strategy involves acquiring highly profitable Amazon FBA assets and scaling on a global level.**Your Role**As a Logistics Operations Specialist, you will oversee the end-to-end process of Inbound operations for both domestic and international...
-
Business Operations Specialist
hace 7 días
Xico, México Ubiknos De México A tiempo completoBusiness Operations SpecialistAt {company}, we are seeking a highly organized and detail-oriented Business Operations Specialist to join our team. The successful candidate will be responsible for managing day-to-day operations, coordinating business activities, and providing support to senior management. Key responsibilities include:Coordinating meetings and...
-
Operations Support Specialist
hace 1 semana
Xico, México Citi A tiempo completoThe Operations Support Specialist at Citi is responsible for providing day-to-day operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and the opening of accounts in coordination with the Operations - Core Team.**Key Responsibilities:**With a focus on operational excellence,...
-
Financial Operations Specialist
hace 3 semanas
Xico, México Fossil Fuel Non-Proliferation Treaty A tiempo completo**About the Role**The Fossil Fuel Non-Proliferation Treaty Initiative is seeking a highly skilled Finance and Operations Specialist to join our dynamic global team. As a key member of our operations team, you will play a pivotal role in supporting the day-to-day finances and operations of our organization.**Key Responsibilities**Manage financial and...
-
Senior Government Relations Specialist
hace 3 semanas
Xico, México Shein E-Commerce Co. Ltd. A tiempo completoAbout the RoleThe successful candidate will be responsible for supporting the analysis and assessment of relevant public policy issues and their implications to Shein E-Commerce Co. Ltd.'s business interests in Mexico. He/she will report into Shein E-Commerce Co. Ltd.'s Director for Government Relations in Mexico, and will work with other relevant Shein...
-
Ad Operations Specialist
hace 3 semanas
Xico, México Clinch Labs Ltd. A tiempo completoClinch Labs Ltd. Seeks Ad Operations SpecialistClinch Labs Ltd., a leading technology company, is looking for a skilled Ad Operations Specialist to join our team. As a key member of our operations team, you will be responsible for executing day-to-day operations for assigned accounts, supervising campaign planning, scheduling, implementation, tracking,...
-
Operations Support Specialist
hace 1 semana
Xico, México Citi A tiempo completoThe Operations Support Specialist role at Citi involves providing day-to-day operations support in alignment with the company's operations support infrastructure and processes. The individual in this position will work closely with the Operations - Core Team to ensure the smooth execution of operations support services.Key responsibilities include...
-
Project Manager
hace 3 semanas
Xico, México Payjoy A tiempo completoProject Manager - E-commerceAt PayJoy, we're revolutionizing the way people finance smartphones through e-commerce. As our new Project Manager - E-commerce, you'll play a crucial role in scaling our online sales channel and making affordable smartphones a reality for millions.Key Responsibilities:Stay up-to-date with e-commerce trends, online retailer...
-
Data Operations Specialist
hace 3 semanas
Xico, México Pfizer A tiempo completoData Operations SpecialistPfizer is committed to delivering high-quality data operations to support commercial and marketing back-office activities. We are seeking a skilled Data Operations Specialist to join our team in Mexico City.Key Responsibilities:Deliver data processes in scope of the Global Operations Services Center, supporting commercial and...
-
Procurement Operations Specialist
hace 2 semanas
Xico, México Hsbc A tiempo completoJob Title: Procurement Operations SpecialistHSBC Global Procurement is seeking a skilled Procurement Operations Specialist to join its new Supplier Management team. This role will be integral to embedding supplier management best practice across HSBC through the development of a standardised framework and execution of global improvement programmes around all...
-
Operations Specialist
hace 3 semanas
Xico, México Ttec A tiempo completoOperations SpecialistAt Ttec, we're looking for a skilled Operations Specialist to join our team. As an Operations Specialist, you'll play a critical role in ensuring the smooth operation of our business processes. Your primary responsibility will be to monitor performance, provide insights, and recommendations to improve program performance indicators and...
-
Operations Senior Specialist
hace 3 semanas
Xico, México Msd A tiempo completo**Job Overview**:The Operations Senior Specialist will collaborate with Operations managers to manage medical affairs events, scientific content for medical interactions, and expense control.**Key Responsibilities**:Collaborate with Operations managers to manage medical affairs eventsManage scientific content for medical interactionsControl expenses for the...
-
Customer Support Specialist for E-commerce Businesses
hace 3 semanas
Xico, México Hubstaff A tiempo completoAbout the Role:We are seeking a highly skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our e-commerce clients via email.Key Responsibilities:Provide timely and effective email support to customers in EnglishWork independently and as part of a team to...